Field Operation Manager
At Kreg Therapeutics, our mission is to help clinicians manage their most complex patients. Our Operations team plays a critical role in delivering on that mission by ensuring our specialty bed solutions are available, delivered, serviced, and supported when and where our hospital partners need them. Through responsive 24/7 service, strong field execution, and a commitment to safety, quality, and operational excellence, we provide hospitals with a reliable partner they can count on to support their teams and the patients they serve.
About the role
The Field Operations Manager is responsible for leading field operations within their assigned area, ensuring our teams consistently deliver a high level of service to our hospital partners. This is a hands-on manager role with responsibility for people, service delivery, operational performance, inventory, fleet and assets, safety, compliance, and financial results. The Field Operations Manager leads and develops their team while ensuring Kreg’s operational standards and KPIs are consistently achieved. The ideal candidate is a strong people leader who thrives in a service-driven environment and can balance day-to-day execution with continuous improvement.
Responsibilities
- Lead day-to-day field operations to consistently deliver a high level of service to our customers.
- Drive achievement of operational KPIs, service standards, and financial objectives.
- Identify, develop, and implement processes that improve efficiency,