Field Office - Claims Specialist
for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We must not repeat job title as heading (not given). No Job ID/requisition numbers.
We need to include sections only when posting has real specific content.
Let's extract content:
Summary: Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Many" do not apply. NOTE: Telework may be available in accordance with agency policy. This IS NOT a virtual position.
That's summary info. Could be "About the role" or "Overview". We'll use "About the role" heading.
Duties: long paragraph describing duties. We'll put under "Responsibilities". Use
for prose, maybe also bullet list? The duties are described in sentences; we could keep as paragraph.
Qualifications: includes GS-5, GS-7, GS-9 requirements. That's qualifications. We'll put under "Qualifications". Could also include "Requirements". But we have Qualifications heading.
Education: details about substituting education, etc. Could be part of Qualifications or separate "Education". We'll create "Education" heading.
Additional Information: location, career ladder, bargaining unit, selective service, probationary period, benefits link, announcement note, etc. Could be "Additional Information". Could also include "Benefits" if benefits mentioned (YouTube link). But we should not create Benefits unless posting actually states them. It mentions "For an overview of SSA Benefits, please visit the following YouTube link". That's a benefits overview link. Could be considered benefits info. But we need to decide: The instruction: "Prefer a few substantive sections over many thin ones." We could combine Additional Information and Benefits into one section maybe "Additional Information". But we have to include a section only when posting has real specific content. We have location, career ladder, bargaining unit, selective service, probationary period, benefits link, announcement note, etc. That's substantive.
We should not include Pay or Schedule unless stated. Not present.
We should not include Skills unless present. Not explicit.
Thus sections: About the role, Responsibilities, Qualifications, Education, Additional Information.
Now we need to format.
We need to preserve all substantive info, not invent or summarize away detail. Must not omit details. Must keep all info from the posting, but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should keep the content, not omit. We can rephrase but must keep meaning. Safer to copy sentences.
We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting didn't have obvious boilerplate except maybe the note about Telework etc. That's substantive.
We need to remove duplicated lines: there may be repeated sentences like "Experience and education as described above may be combined to meet the minimum qualification requirements." repeated for each GS level. We should keep but maybe not duplicate? The instruction: remove duplicated lines. So we should deduplicate identical lines. Let's identify duplicates.
In Qualifications section, there are repeated lines: "Experience and education as described above may be combined to meet the minimum qualification requirements." appears for GS-5, GS-7, GS-9. That's duplicate. We should keep only one instance? Probably yes.
Also "If you are using experience to qualify, you must have:" appears only for GS-5? Actually appears under GS-5 bullet. Not duplicate.
Also "Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience." appears only once.
Education section has repeated "Experience and education as described above may be combined to meet the minimum qualification requirements." again for each GS level. Duplicate again.
We should deduplicate those lines.
Also "If you are selected for the position, you must provide your official college transcripts prior to being appointed." appears under GS-9 education and also maybe elsewhere? Not duplicate.
We'll produce content with deduplication.
Let's craft sections.
About the role: copy summary paragraph.
Responsibilities: copy duties paragraph.
Qualifications: include GS-5, GS-7, GS-9 requirements, plus selective placement factor competency assessment interview process (CAIP). Also note about resumes exceeding two pages not considered, etc. Also note about "All qualification requirements must be met by the closing date of the announcement." etc.
We need to keep all substantive info.
Let's extract qualifications text:
"Qualifications Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) review problems to identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; and 3) communicate effectively orally and in writing. An example of qualifying experience include reviewing, explaining, applying or interpreting rules, regulation or policies. GS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines. GS-9: Fifty-two weeks of specialized experience equivalent to the GS-7 grade level. Examples of specialized experience include assisting individuals in establishing their entitlement to receive benefits; adjudicating or investigating claims; or evaluating benefit programs to assess the integrity and quality of operations. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible."
We need to deduplicate the line "Experience and education as described above may be combined to meet the minimum qualification requirements." Not present in qualifications section; it's in education section.
Now Education section:
"Education SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services. GS-5: Completion of a full 4-year course of study in any field leading to a bachelor's degree OR a combination of post-high school education and the general experience described above. One year of study is defined as 30 earned semester hours or 45 earned quarter hours. GS-7: One full year of graduate level education in any field. One year of full-time graduate education is defined as 18 earned semester hours or 27 earned quarter hours. A combination of graduate level education and the specialized experience as described above OR a Bachelor's degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on: Graduated in the upper third of the graduating class in the college, university, or major subdivision; OR Graduated with a cumulative 3.0 GPA or higher out of 4.0 based on 4 years of education, or based on courses completed during the final 2 years of the curriculum; OR Graduated with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a national scholastic honor society that meets the minimum requirements of the Association of College Honor Societies (except for freshman honor societies). GS-9: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. If you are selected for the position, you must provide your official college transcripts prior to being appointed. COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements. GS-5: Experience and education as described above may be combined to meet the minimum qualification requirements. GS-7: Experience and graduate level education as described above may be combined to meet the minimum qualification requirements. GS-9: Experience and higher-level graduate education as described above may be combined to meet the minimum qualification requirements. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined. For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)"
We need to deduplicate repeated lines: "Experience and education as described above may be combined to meet the minimum qualification requirements." appears three times (under COMBINING EDUCATION AND EXPERIENCE heading and then each GS level). Also "Experience and graduate level education as described above may be combined to meet the minimum qualification requirements." appears for GS-7 only? Actually appears under GS-7 line. And "Experience and higher-level graduate education as described above may be combined to meet the minimum qualification requirements." appears for GS-9 only. Those are not exact duplicates; they differ slightly. The exact duplicate is the generic line "Experience and education as described above may be combined to meet the minimum qualification requirements." which appears three times. We'll keep one instance.
Also "If you are selected for the position, you must provide your official college transcripts prior to being appointed." appears under GS-9 education and maybe also earlier? Not duplicate.
Now Additional Information:
"Additional Information This position is located in the GLASGOW, MT Field Office at 630 2nd Ave South, Glasgow, MT. This is a career-ladder position offering the opportunity for annual promotion based on
for prose. We must not repeat job title as heading (not given). No Job ID/requisition numbers. We need to include sections only when posting has real specific content. Let's extract content: Summary: Positions under this announcement are being filled using a Direct Hire Authority (DHA)(SSA-001), open to all U.S. citizens. Selections made under this bulletin will be processed as new appointments to the civil service. Current civil service employees would be given new appointments to the civil service. Under the provisions of the DHA, Veterans Preference and the "Rule of Many" do not apply. NOTE: Telework may be available in accordance with agency policy. This IS NOT a virtual position. That's summary info. Could be "About the role" or "Overview". We'll use "About the role" heading. Duties: long paragraph describing duties. We'll put under "Responsibilities". Use
for prose, maybe also bullet list? The duties are described in sentences; we could keep as paragraph. Qualifications: includes GS-5, GS-7, GS-9 requirements. That's qualifications. We'll put under "Qualifications". Could also include "Requirements". But we have Qualifications heading. Education: details about substituting education, etc. Could be part of Qualifications or separate "Education". We'll create "Education" heading. Additional Information: location, career ladder, bargaining unit, selective service, probationary period, benefits link, announcement note, etc. Could be "Additional Information". Could also include "Benefits" if benefits mentioned (YouTube link). But we should not create Benefits unless posting actually states them. It mentions "For an overview of SSA Benefits, please visit the following YouTube link". That's a benefits overview link. Could be considered benefits info. But we need to decide: The instruction: "Prefer a few substantive sections over many thin ones." We could combine Additional Information and Benefits into one section maybe "Additional Information". But we have to include a section only when posting has real specific content. We have location, career ladder, bargaining unit, selective service, probationary period, benefits link, announcement note, etc. That's substantive. We should not include Pay or Schedule unless stated. Not present. We should not include Skills unless present. Not explicit. Thus sections: About the role, Responsibilities, Qualifications, Education, Additional Information. Now we need to format. We need to preserve all substantive info, not invent or summarize away detail. Must not omit details. Must keep all info from the posting, but we can rephrase? The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." Means we should keep the content, not omit. We can rephrase but must keep meaning. Safer to copy sentences. We need to remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The posting didn't have obvious boilerplate except maybe the note about Telework etc. That's substantive. We need to remove duplicated lines: there may be repeated sentences like "Experience and education as described above may be combined to meet the minimum qualification requirements." repeated for each GS level. We should keep but maybe not duplicate? The instruction: remove duplicated lines. So we should deduplicate identical lines. Let's identify duplicates. In Qualifications section, there are repeated lines: "Experience and education as described above may be combined to meet the minimum qualification requirements." appears for GS-5, GS-7, GS-9. That's duplicate. We should keep only one instance? Probably yes. Also "If you are using experience to qualify, you must have:" appears only for GS-5? Actually appears under GS-5 bullet. Not duplicate. Also "Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience." appears only once. Education section has repeated "Experience and education as described above may be combined to meet the minimum qualification requirements." again for each GS level. Duplicate again. We should deduplicate those lines. Also "If you are selected for the position, you must provide your official college transcripts prior to being appointed." appears under GS-9 education and also maybe elsewhere? Not duplicate. We'll produce content with deduplication. Let's craft sections. About the role: copy summary paragraph. Responsibilities: copy duties paragraph. Qualifications: include GS-5, GS-7, GS-9 requirements, plus selective placement factor competency assessment interview process (CAIP). Also note about resumes exceeding two pages not considered, etc. Also note about "All qualification requirements must be met by the closing date of the announcement." etc. We need to keep all substantive info. Let's extract qualifications text: "Qualifications Resumes exceeding two pages in length will not be considered, please visit the new resume guidance for more information. All qualification requirements must be met by the closing date of the announcement. If you are using experience to qualify, you must have: GS-5: Three years of general experience equivalent to the next lower grade level in the federal service that demonstrates the ability to 1) review problems to identify significant factors, gather pertinent data, and recognize solutions; 2) plan and organize work; and 3) communicate effectively orally and in writing. An example of qualifying experience include reviewing, explaining, applying or interpreting rules, regulation or policies. GS-7: One (1) year of specialized experience at the GS-5 level (or equivalent) that demonstrates the ability to (1) assist individuals in establishing their entitlement to receive benefits (e.g., retirement, disability, public aid, insurance, taxes, etc.); (2) adjudicate, authorize or reconsider claims; (3) explain benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) entitlements or requirements to the general public; (4) evaluate benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program operations to assess the integrity and quality; or (5) interpret benefit (e.g., retirement, disability, public aid, insurance, taxes, etc.) program requirements to formulate policies, procedures or guidelines. GS-9: Fifty-two weeks of specialized experience equivalent to the GS-7 grade level. Examples of specialized experience include assisting individuals in establishing their entitlement to receive benefits; adjudicating or investigating claims; or evaluating benefit programs to assess the integrity and quality of operations. Note: Part-time work is prorated in crediting experience (e.g., if you work 20 hours per week for a 12-month period), you will be credited with 6 months of experience. SELECTIVE PLACEMENT FACTOR COMPETENCY ASSESSMENT INTERVIEW PROCESS (CAIP) INTERVIEW - Applicants will be required to participate in a panel interview (after basic eligibility determination) to demonstrate an aptitude for meeting and dealing with the public. Applicants must pass this interview process in order to be found fully qualified for this position and receive further consideration for selection. This interview will cover typical situations, which might be encountered on the job, in person or over the telephone. Applicants must demonstrate qualities such as clarity of speech, ability to listen, ability to establish confidence and put others at ease and the ability to organize and express thoughts clearly. If you do not pass the CAIP interview, you will not qualify for the job. Panel interviews may be conducted via video conferencing software, if technically feasible." We need to deduplicate the line "Experience and education as described above may be combined to meet the minimum qualification requirements." Not present in qualifications section; it's in education section. Now Education section: "Education SUBSTITUTING EDUCATION: If you are qualifying for this position based on completed education at an accredited U.S. college, university, or other educational institution, you must provide a copy of your transcripts or other proof of education prior to being appointed. NOTE: Education completed in a foreign institution must be deemed equivalent to that gained in conventional/accredited U.S. education programs. It is the applicant's responsibility to acquire U.S. Certification and provide it at the time of application. For a list of Credential Evaluation Services, log on to: Credential Evaluation Services. GS-5: Completion of a full 4-year course of study in any field leading to a bachelor's degree OR a combination of post-high school education and the general experience described above. One year of study is defined as 30 earned semester hours or 45 earned quarter hours. GS-7: One full year of graduate level education in any field. One year of full-time graduate education is defined as 18 earned semester hours or 27 earned quarter hours. A combination of graduate level education and the specialized experience as described above OR a Bachelor's degree and superior academic achievement in any field can be applied as a substitution. Superior academic achievement is based on: Graduated in the upper third of the graduating class in the college, university, or major subdivision; OR Graduated with a cumulative 3.0 GPA or higher out of 4.0 based on 4 years of education, or based on courses completed during the final 2 years of the curriculum; OR Graduated with a 3.5 GPA or higher based on the average of all the required courses completed in the major field or the required courses in the major field completed during the final 2 years of the curriculum; OR Election to membership in a national scholastic honor society that meets the minimum requirements of the Association of College Honor Societies (except for freshman honor societies). GS-9: Master's or equivalent graduate degree or 2 full years of progressively higher level graduate education leading to such a degree or LL.B or J.D. If you are selected for the position, you must provide your official college transcripts prior to being appointed. COMBINING EDUCATION AND EXPERIENCE: Experience and education as described above may be combined to meet the minimum qualification requirements. GS-5: Experience and education as described above may be combined to meet the minimum qualification requirements. GS-7: Experience and graduate level education as described above may be combined to meet the minimum qualification requirements. GS-9: Experience and higher-level graduate education as described above may be combined to meet the minimum qualification requirements. Experience and education will be computed as percentages of the overall requirements and must equal to 100 percent when combined. For information on providing proof of education or substituting education for experience, visit General Schedule Qualification Standards (opm.gov)" We need to deduplicate repeated lines: "Experience and education as described above may be combined to meet the minimum qualification requirements." appears three times (under COMBINING EDUCATION AND EXPERIENCE heading and then each GS level). Also "Experience and graduate level education as described above may be combined to meet the minimum qualification requirements." appears for GS-7 only? Actually appears under GS-7 line. And "Experience and higher-level graduate education as described above may be combined to meet the minimum qualification requirements." appears for GS-9 only. Those are not exact duplicates; they differ slightly. The exact duplicate is the generic line "Experience and education as described above may be combined to meet the minimum qualification requirements." which appears three times. We'll keep one instance. Also "If you are selected for the position, you must provide your official college transcripts prior to being appointed." appears under GS-9 education and maybe also earlier? Not duplicate. Now Additional Information: "Additional Information This position is located in the GLASGOW, MT Field Office at 630 2nd Ave South, Glasgow, MT. This is a career-ladder position offering the opportunity for annual promotion based on