Field Merchandiser - Retail, Kahului

About the role

This is a sales position that reports directly to the Manager or Director of Sales. The role is responsible for promoting the company’s products and services, building relationships with designated accounts, and helping FreshPoint customers succeed while achieving sales and profit goals through in‑store stocking and replenishment.

Responsibilities

• Grow customer and FreshPoint sales, volume, and profit year‑over‑year by keeping the right items in stock to meet customer demand.
• Stock displays in compliance with customers’ defined schematics, ensuring quality products and removing freshness‑dated or damaged items before leaving the section or store.
• Optimize consumer engagement on the shelf.
• Perform basic duties related to new and existing merchandise, including price changes, tagging, ad set‑up, and shelving arrangements.
• Clean fixtures when stocking or dressing down a department to ensure a pleasing customer experience.
• Enhance partnership with retailers.
• Maintain client relationships by visiting store employees, department staff, and store managers.
• Collaborate with store leadership on product displays.
• Oversee ordering of all FreshPoint‑supplied products to ensure sufficient stock on the floor or in backstock until the next delivery, and arrange credit for damaged products.
• Handle order input and conflict resolution.
• Set up orders in customer systems and resolve issues with billing, receiving, and scanning at the customer level.

Requirements

• High School Diploma.
• 2 years retail merchandising experience with a valid driver’s license.

Skills

• Stock product on shelves, increase display space, improve shelf positioning of FreshPoint products, and adjust product facings as needed.
• Remove freshness‑dated and damaged products.
• Understand individual store plans to assist with product re‑sets.
• Maintain client relationships by visiting employees, department managers, and store managers.
• Collaborate with team members on product displays.
• Maintain inventory by monitoring levels, reordering when low, and arranging credit for damaged products.
• Set up displays for special promotions, observe customer reactions, and remove promotions after the promotion period.
• Observe and report on pricing and displays of competitors’ products.
• Record inventory, hours, and online surveys in the computer system.
• Self‑driven with a positive attitude.
• Superior customer service.
• Ability to work independently with minimal supervision.
• Strong communication skills.
• Ability to conduct physical work, often lifting up to 50 pounds.
• Strong time management and punctuality.
• Basic knowledge of Microsoft Office functions.
• Access to reliable transportation, valid driver’s license, and auto insurance.

Physical Demands

Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of this job. The role requires the ability to conduct physical work, often lifting up to 50 pounds.

Travel Requirements

Daily travel to assigned stores within the territory.

Work Environment

Inside retail store.