Field Manager, Safe & Secure - Elyria

About the role

The Field Safe & Secure & Secure Team helps keep Carvana associates safe and secure at their 200+ locations. The Field Safe & Secure Manager leads this team, ensuring they have the right processes and resources to protect associates and assets.

Responsibilities

• Recruit, hire, and onboard new associates to ensure their acclimation success
• Provide clear expectations, support through coaching, and problem-solving
• Ensure an effective schedule meets facility goals
• Collaborate with Facility Leadership Team on safety and security issues
• Integrate with daily operational processes to ensure enterprise safe and secure program elements are in place
• Identify new risks and implement solutions
• Partner with Market Safe & Secure Manager, Corporate Insurance, and others during the reporting and inquiry process
• Manage stolen vehicle reporting process and inquiries
• Manage gate and access control processes
• Manage card access process
• Complete daily production walks and document issues
• Coach the associate team to support training and roles
• Implement facility improvement plans and lead new hire training
• Support implementation of EHS protocols in facilities
• Support project management for key initiatives
• Resolve theft and fraud issues
• Foster relationships with local law enforcement and emergency management agencies

Requirements

• Bachelor’s degree from an accredited college or university preferred
• At least 5 years of Safe and Secure leadership experience, preferably including distribution, warehousing, and fulfillment
• At least 3 years’ experience directly supervising and managing a team
• Excellent verbal and written communication skills
• Strong analytical and data-driven skills
• Experience implementing Risk Mitigation programs to improve company profitability in collaboration with partners within a complex business environment
• Experience working closely and communicating effectively with a diverse set of stakeholders in an ever-changing, rapid growth environment with tight deadlines
• Crisis Management Leadership experience
• Experience leading OSHA Program implementation within a distribution, warehousing, and fulfillment environment
• OSHA 10 Hour Training Certification preferred