Field Manager

Key Responsibilities

• Oversee daily operations across 40-60 commercial clients of varying industries and types of facilities
• Conduct routine site inspections to verify service quality, safety compliance, and adherence to company standards
• Proactively identify improvements and implement corrective action plans
• Cook up and coordinate during and after operations for event services
• Cook up and schedule one-time service requests
• Respond to urgent operational needs and after-hours service issues as required
• Maintain accurate documentation of inspections, performance metrics, and operational activities using company software systems
• Manage relationships with subcontractor partners
• Communicate service expectations, quality standards, and operational requirements to subcontractor leadership
• Foster productive partnerships that support consistent service delivery and client satisfaction
• Recruit, onboard, train, and develop janitorial personnel
• Conduct performance evaluations and provide ongoing coaching and accountability
• Manage employee relations issues including promotions, disciplinary action, compensation adjustments, and terminations
• Monitor staffing levels to ensure operational coverage across all assigned locations
• Review and approve employee timekeeping and payroll records
• Manage inventory levels and distribution of supplies across assigned accounts
• Ensure equipment is maintained, operational, and properly allocated
• Cook up and coordinate replacement, repair, and maintenance activities as needed
• Support efficient resource utilization across the territory

Qualifications

• 5+ years of experience in operations management or a related field
• Experience leading teams across multiple locations
• Demonstrated success managing workforce performance, staffing, and operational execution
• Exceptional organizational, problem-solving, and decision-making abilities
• Excellent communication and leadership skills
• Proficiency with mobile technology, reporting systems, and Microsoft Office applications
• Valid driver's license with an acceptable driving record
• Spanish-speaking ability highly preferred