Field Manager

About the role

The Field Manager is responsible for ensuring exceptional retail service and execution, while maximizing sales of American Greetings products within a defined geographic area (territory).

Responsibilities

• Lead a team of associates to execute chain and corporate programs in order to maintain account standards and profitably maximize sales.
• Review sales performance to forecast in assigned accounts and implement programs to meet goals.
• Call on accounts within assigned territory as per established call frequencies.
• Build and maintain a good relationship with managers, owners, and other personnel within assigned accounts, while conforming to all established company policies, procedures, and terms of sales.
• Manage the Merchandiser Service Cycle to maintain account standards and maximize sales volume at store level.
• Effectively execute and maintain regular work with schedules with merchandisers to ensure displays are set up and maintained to corporate and chain standards using the approved service budgets.
• Interview, hire, and train direct reports, maintaining compliance with all recruitment and onboarding laws and regulations, and Company policies and processes.
• Provide ongoing coaching and performance feedback to associates and partner with District Manager and Human Resources as needed on employment related matters.
• Carefully coordinate set-ups for new accounts and revisions.
• Achieve the annual territory sales forecast, service model goals and key metrics as well as manage expense, merchandiser, and credit budgets.
• Perform all other duties as assigned.

Requirements

• Must have a valid driver’s license and meet eligibility requirements to be a company driver.
• Extensive travel within the assigned territory may be up to 70% of the time.
• Travel outside the territory will be required as needed.
• May require extensive time driving in a vehicle.
• May be required to travel overnight, by car and/or by plane.

Qualifications

• 3 or more years experience in a supervisory/managerial role.
• Bachelor’s degree, or equivalent years of retail/management experience in lieu of degree.

Skills

• Energetic, self-motivated and results oriented with a clear focus on high performance.
• Excellent communication skills both written and verbal.
• Ability to influence and collaborate, both internally and externally.
• Computer experience required, including proficiency with Microsoft Outlook, Excel and Word.
• Ability to use an I-Phone and related apps.
• Excellent organizational skills, demonstrated effective time management and communication, including the ability to multi-task.
• Attention to detail and timely follow up is essential.
• Capable of working independently with minimal supervision, and managing frequently changing priorities.

Benefits

• Competitive Salary
• Company Car
• Laptop
• iPhone
• Full Benefits
• 401K Retirement Plan