Field Logistics Supervisor (Rocky Hill, CT)
Smith+Nephew · Hartford, CT · 3 wk ago
ManagementFull-time
Responsibilities
- Assigns and supervises the workflow of the logistics and inventory processes to ensure compliance to established Operations Checklists and SOPs.
- Responsible for the day-to-day supervision of the OSC Specialists and MOSCs in the territory sales office and/or area.
- Responsible for the personnel and performance management of assigned employees.
- Trains new Logistics employees; OSC Specialists and MOSCs.
- Ensures training is continuously performed for logistics personnel and/or sales representatives on as needed basis on required compliance areas and day-to-day operations.
- Aids in training on new SOPs, processes and systems as required.
- Provides and conducts training to support operations for other area(s) and company locations as required.
- Ensures all product recall activity is performed immediately to ensure compliance to all required.
- Collaborates with Quality and Regulatory to ensure verify and ensure all compliance procedures are followed.
- Ensures consignment locations have valid consignment agreements and/or custody cards as required.
- Performs Field Cycle Counts as required.
- Coordinates and participates in territory physical inventories ensuring all preparation guidelines are performed, conduct counts, and perform required physical inventory reconciliation.
- Ensures minimal location/account variances and ensures adjustments (positive/negative) meet established company variance percentages and dollar amounts.
- Performs field location/account visits/reviews to ensure consigned inventory instruments and implants are verified with account and ensure after reviews that instrument sets and implant inventory levels are correct and adjusted accordingly.
- Reconciles variances should be addressed with the appropriate sales representative(s) and management.
- Performs IAP validations semi-annually and ensures all required adjustments are performed to maintain accurate IAP records.
- Analyzes inventory asset levels to maximize utilization and to provide improved sales performance providing recommendations and executing appropriate strategies.
- Ensures compliance of company asset utilization goals and objectives.
- Partners with the sales management team, sales force and logistics management to ensure excellent sales support.
- Provides period, quarterly and annual analysis/reporting to review set and product deployments and provide recommendations to improve asset utilization.
- Determines and ensures the least cost method of providing product to customer is performed. This includes MOSC, Courier and freight utilization is being monitored and reviewed each period.
- Participates in the development of "Best Practices", SOPs, process improvements, system enhancements and reporting for company-wide application.
- Tracks and reports Memphis, West Coast and Regional Loaner usage to assess additional requirements.
- Additionally, performs same for District/Sales Office to ensure quality utilization assessments are performed.
- Maintains Operational Audit readiness at all times.
Requirements
- Bachelor’s degree required – major in Business Administration, Supply Chain, Operations, Industrial Engineering, or a similar field is highly preferred.
- Alternative to degree - Armed Services experience, especially in a logistics or supply chain function, highly preferred.
- Relevant professional certifications are a plus – e.g., APICS, Six Sigma, Lean, Project Management, etc.
- A minimum of 7 to 10 years’ experience in a related field, e.g. Operations, Logistics, Business Analyst, Business Consultant.
- Supervises Reports to Field Logistics District Manager or Regional Manager.
Qualifications
- Self-reliance and confidence for broad empowerment as advised by Management.
Skills
- Good working knowledge of company products, operating systems and procedures is critical.
Benefits
- 401k Matching Program
- 401k Plus Program
- Discounted Stock Options
- Tuition Reimbursement
- Work/Life Balance: Flexible Personal/Vacation Time Off, Paid Holidays, Flex Holidays, Paid Community Service Day
- Your Wellbeing: Medical, Dental, Vision, Health Savings Account (Employer Contribution of $500+ annually), Employee Assistance Program, Parental Leave, Fertility and Adoption Assistance Program
- Training: Hands-On, Team-Customized, Mentorship
- Extra Perks: Discounts on fitness clubs, travel and more!
Pay
Competitive salary based on experience and qualifications.
Schedule
Full-time position with flexible hours to accommodate the needs of the business and the employee.