Field Investigator

About the role

As a Field Specialist Investigator, you’ll work on a wide range of insurance investigations including workers’ compensation, suspected fraud, and liability claims while delivering thorough, high-quality results for our clients.

Responsibilities

• Conducting insurance claims investigations by performing scene investigations and canvases (collect photo/video evidence from the location of the accident)
• Reviewing all case materials prior to conducting investigative activity
• Document signings and retrieval via home visits
• Daily submission of updates regarding work performed on each case
• Preparing and dictating investigation reports

Requirements

• Strong attention to detail with commitment to accuracy and quality
• Ability to effectively communicate with others
• Ability to work independently
• Ability to work from a home-based office and work flexible hours
• Valid driver’s license and vehicle with good driving record
• Minimum auto insurance in the amount of $100,000 each person/$300,000 each accident bodily injury/$50,000 property damage
• Smartphone, printer, scanner, desktop/laptop computer with a good internet connection
• Ability to model behaviors that reflect Frasco’s core values
• Capable of working independently, contacting clients, and strategizing about the best course of action to handle their needs, and be able to proceed accordingly

Qualifications

Field Investigator candidates must have:

• Average salary range: $20 - $24/hour, paid weekly
• Travel Time: Travel commute time is compensated at 100% of regular hourly rate, after standard commute deduction
• Mileage Reimbursement: $0.60 per mile for all portal-to-portal and mobile surveillance mileage
• Paid Administrative Time: Paid at regular hourly rate (report writing, administrative time, etc.)
• Paid Training: Paid at regular hourly rate

Benefits

• Paid Time Off and Paid Holidays
• Health, Dental, Vision, Life Insurance, Supplemental Health Benefits, Flexible Spending Accounts
• 401K with Company Match

Pay

Hourly Rate: $20 - $24 per hour (Weekly Pay) Commensurate with experience and performance

Schedule

Full-Time, Billable Hours, Non-exempt