Jobs · Quality Assurance · California

Field Insurance Inspector - Los Angeles, CA

EXL · Los Angeles, CA · 2 wk ago
HybridQuality Assurance$23–$25/hrFull-time

Responsibilities

  • Conduct virtual and onsite inspections of high value homes and small businesses for personal and commercial lines insurance companies to analyze replacement cost value and assess risk.
  • Demonstrate a high degree of professionalism and expertise to all stakeholders in the survey process (Agents, Policyholders, Business Assistants, etc.).
  • Complete the requisite number of surveys each month to achieve personal revenue production goals, and complete other special projects as assigned by their manager.
  • Conduct property surveys on high value homes, documenting the construction materials, workmanship and special features of the structure.
  • Determine square footage of the home through detailed measurements or by replicating available building plans.
  • Generate an estimate replacement cost based on industry calculators, EXL resources and your personal findings at the home.
  • Observe and assess physical and liability hazards to the property, including natural hazards such as wildfire and hurricane exposure. Document all such hazards for underwriting, including recommendations for risk improvement.
  • Complete a detailed survey report write-up, including narrative assessments.
  • Conduct underwriting surveys and loss control assessments on commercial businesses.
  • Evaluate risk for various commercial insurance lines of business including Property, General Liability, Workers Compensation and Auto/Fleet.
  • Engage business owner to discuss and ascertain corporate safety culture, loss history, risk management controls and maturity of company safety programs.
  • Document all hazards observed for underwriting, and make recommendations for risk improvement.
  • Complete a detailed survey report write-up, including narrative assessment.

Qualifications

  • A high-degree of professionalism and emotional intelligence.
  • Strong analytical skills and resourcefulness.
  • Solid aptitude for risk assessment and replacement cost.
  • Excellent written and oral communications.
  • Proficiency with computer equipment and software.
  • Ability to manage multiple projects at once, and handle time sensitive urgencies.
  • Willingness to travel.
  • High Value Survey or Commercial Survey experience appreciated (though not required).

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