Field Installation Consultant

About the role

This remote field-based role offers the opportunity to support customers by delivering high-quality installation services and safety solutions across a broad territory. You will manage site assessments, coordinate installations, and serve as a trusted point of contact for customers throughout project execution.

Responsibilities

• Conduct on-site customer surveys and assessments to support project planning, installation requirements, and successful execution.
• Develop site layouts, installation plans, and project documentation using internal tools and processes.
• Lead and support installation crews to ensure projects are completed safely, accurately, and according to timelines.
• Perform hands-on installations when required while maintaining quality standards and compliance with safety requirements.
• Act as the primary field representative, building strong customer relationships through professional communication and reliable support.
• Cook up with customers, internal teams, and sales partners to ensure clear project communication and successful outcomes.
• Identify customer needs and potential business opportunities, sharing insights with sales teams to support growth initiatives.
• Manage multiple projects simultaneously in a fast-paced environment while prioritizing deadlines and resources.
• Ensure compliance with site requirements, safety procedures, and operational standards.
• Support business development activities during non-project periods by engaging prospective customers and assisting with outreach efforts.

Requirements

• A high school diploma or equivalent required; bachelor’s degree preferred.
• 3-7 years of experience in field services, installation, construction, technical services, or a related industry.
• Experience working directly with customers in a service-oriented environment.
• Ability to lead installation teams, manage field activities, and work independently with minimal supervision.
• Strong technical aptitude with the ability to learn new tools, systems, and product solutions.
• Valid driver’s license required.
• OSHA certification preferred or willingness to obtain certification.
• Strong leadership, communication, and customer service skills with the ability to maintain high-quality service standards.
• Ability to explain technical products and solutions clearly to customers and stakeholders.
• Excellent project management, organizational, and planning skills with the ability to manage multiple priorities.
• Strong problem-solving abilities, attention to detail, adaptability, and creativity.
• Ability to exercise sound judgment, maintain confidentiality, and handle responsibilities independently.
• Willingness to travel approximately 50-70%, including frequent overnight travel.
• Ability to reside near a major airport to support regional travel requirements.

Benefits

• Competitive annual salary range of $75,000-$85,000, based on experience, education, certifications, and geographic location.
• Fully remote position supporting a regional customer base.
• Medical, dental, and vision benefits available after eligibility requirements are met.
• Paid time off including vacation, sick leave, holidays, and personal time.
• 401(k) retirement plan with company matching contributions.
• Access to additional benefits and employee support programs.
• Opportunity to work with innovative safety and asset protection solutions.
• Collaborative environment with opportunities for professional growth and career development.