Field Install Lead - LeafFilter (Temp)

Position Summary

The Field Installation Lead is responsible for assisting with daily LeafFilter installation. Completing the successful completion of full onsite customer installations as well as product sizing, adjustments, and customizing using provided equipment in varying field conditions. May include real-time problem-solving with challenging installations in varying field conditions and interacting with customers.

Essential Duties And Responsibilities

• Ensure jobs are installed daily to improve location attainment and effectiveness.
• Work with teams of LeafFilter employees and/or subcontractors to complete installations of gutter protection products.
• Communicate with local office leadership daily and as needed on job progress, service issues, completion status, etc.
• Maintain organized job documents for both the customer and office administrative purposes.
• Provide quality installation services by following established installation training processes.
• Provide excellent customer service experience while on job site.
• Train and provide guidance to technician staff members to improve quality, efficiency, and safety of installations.
• Follow established job site safety rules, PPE policies, OSHA guidelines and company safety policies and procedures.
• Solve onsite installation challenges through product measuring, adjustments, and customizations including use of basic hand tools and battery-operated tools.
• Travel as needed locally, regionally, and nationally to complete assigned gutter protection installations at customer location(s).

Experience And Minimum Qualifications

• A high school diploma or equivalent.
• 3+ years of successful experience in home construction, remodeling, and/or gutter installation.
• Demonstrated superior quality and attention to detail in all facets of the installation process.
• Ability to juggle various work activities and shift their attention from one task to another to meet the demands of different stakeholders without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment and have a “roll up your sleeves” and “win every day” mentality.
• Hold oneself accountable and responsible while being self-driven in accomplishing goals.
• Detail-oriented and can focus on task at hand by finding the most efficient and effective pathway to completion.
• Excellent verbal and written communication skills at all levels to communicate with internal and external stakeholders articulately.
• Ability to logically connect ideas, scrutinize and evaluate arguments, find inconsistencies and errors in work, solve complex problems, and engage in reflection.
• Ability to provide timely and empathetic service through all communication channels keeping peer and customer needs first.

Physical Requirements

Field office/manufacturing/construction environment. Performs work outside in varying temperatures and climates. Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

Travel Requirements

More than 50% domestic travel required.

Overtime/Additional Hours Requirements

May be requested to work overtime on evenings and weekends dependent on business need.

Benefits

• Industry-best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid time off including paid parental leave
• Individualized career development programs
• Childcare assistance
• Employee assistance programs, including legal, financial planning, and counseling
• Employee discount marketplace
• Employee Resource Groups such as VetConnect, DEI Committee, Women’s Committee.