Field Implementation Coach

We need to output HTML fragment with sections: About the role? The posting includes Overview, Responsibilities, Qualifications, Benefits. No explicit Pay or Schedule sections, but there is salary range and work week mention. According to rules: include Pay/Schedule/Benefits sections only if posting actually states them. Benefits are stated, so we need a Benefits section. Pay: there is salary range and incentive pay; that is pay info, so we should include a Pay section. Schedule: mention standard 38:45-hour work week; that is schedule info, so include Schedule section. However we must not create sections with filler like "commensurate with experience". We have actual numbers, so okay. We must not repeat job title as heading. Use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to decide which headings to use based on content. We have Overview (could be About the role). Responsibilities present. Qualifications present. Benefits present. Pay present. Schedule present. Possibly Skills? Not separate; qualifications include skills. Could combine Skills into Qualifications or omit. We should not create empty sections. So include About the role (from Overview), Responsibilities, Qualifications, Benefits, Pay, Schedule. Possibly Requirements? Not separate; qualifications cover. We'll omit Requirements and Skills. We must preserve all substantive information, not invent or summarize away detail. Need to keep details like location, travel, equipment, remote work, etc. Must not include boilerplate like EEO, scam warning, etc. Remove duplicated lines. We need to format lists with

• . For prose use

  . Use headings

  . Let's extract content. Overview paragraph: "Being good neighbors – helping people, investing in our communities, and making the world a better place – is who we are at State Farm. It is at the core of how we operate and the reason for our success. We're moving with urgency to become a Next Gen Good Neighbor, with technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems and more time applying judgment, empathy, and expertise in the moments that matter most." That's About the role. Responsibilities: The block after "Responsibilities" includes a series of questions and description. Need to keep substantive content: The role focuses on adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching objectives and enhancing customer experience. The FIC will actively engage in ongoing face-to-face interactions with agents to directly influence adoption of crucial capabilities and drive behavioral changes aligning with business priorities. Support and agent interactions also via computer/video and phone. Ability to work extended hours required. Overnight travel required occasional. These requirements subject to change based on business need. State Farm provides computer, cell phone, other equipment based on business need, reimbursement for business mileage. The role is remote worker position requiring candidate to work out of home and reside in or within 30 minutes or 30 miles of Southern New Mexico Sales Territory within six months of start date. Territory spans Albuquerque, Los Cruces, Silver City, Hobbs, Alamogordo, Carlsbad and Clovis. Relocation benefits do not apply. Then bullet list of duties: Understands needs of independent agents and maintains high proficiency in influencing adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools. Executes on activations and deployments with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to provide integrated technology and system consulting for agents and agents' team members. Provides expert coaching, demonstrates strong influence, maintains results-oriented approach. Demonstrates strong ability to continuously learn, adapt, stay up to date with evolving processes and emerging technologies, while maintaining high technical expertise across various technology platforms and initiatives. Partners with field leaders to drive adoption of enterprise initiatives and market area priorities. We need to keep all that. Qualifications: The block after "Qualifications" includes Preferred skills list and Competitive candidates will have the following: bullet list. Need to keep all. Preferred skills: Goal Setting, Influence and Persuasion, Learning Agility, Process Adherence, Technical Acumen. Then list: Bachelor’s Degree or higher-level education desired. Agency experience preferred. Understanding of insurance industry, competitive environment, business area specific needs. Understanding of company operations and agency business practices and workflows. Understanding of State Farm marketing systems, digital marketing, product lines and agent office environment. Ability to learn web and non-web programs to drive adoption and use of new systems and processes. Ability to gather, analyze, interpret data and reports. Proficient in Microsoft Office Suite (especially Outlook, OneNote, Excel, Word). Strong relationship building skills. Strong initiative with proven ability to work in collaborative team environment. Strong written and oral communication skills. Enjoys working with others one-on-one and in group settings, both face-to-face and virtually, leveraging technological capabilities. Agency experience preferred: Improving sales and office processes to align with Enterprise priorities and Agent goals in multiple lines by providing agent support with marketing & technology process strategies. Lead strategic conversations that connect business priorities to execution by identifying process gaps and recommending targeted tactics for agent selection, implementation, adoption to deliver measurable outcomes. Technical expertise regarding technology platforms such as: ECRM (Salesforce), Agency Hub, Good Neighbor Connect, Drive Safe & Save, etc. and ability to influence early adoption of technology. Applicants required to be eligible to lawfully work in U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g. H-1B visa) for this opportunity. We need to keep that. Benefits: The block after "Our Benefits". Need to keep all details: work-life balance, compensation based on standard 38:45-hour work week (but that's schedule/pay). Potential starting salary range: $70,000 - $90,000. Starting salary based on skills, background, experience. High end limited to applicants with significant relevant experience. Potential yearly incentive pay up to 10% of base salary. Then list of benefits: health and wellbeing programs, State Farm pays most of healthcare premium, multiple healthcare plan options including high deductible plan, all medical plans provide 100% coverage for in-network preventative care, vision, dental, telemedicine, 24/7 mental health professionals, etc. Educational benefits: industry leading training programs, tuition assistance, employee resource groups, mentoring. Plan Ahead: fertility/IVF/adoption assistance, college coaching, national discount programs, interactive monthly financial workshops, free financial coaching, more, can start savings account or consider financing through State Farm Federal Credit Union. Take a Little “You” Time: generous time off policies, initially earn up to 20 days annually plus parental leave, paid holidays, celebration day, life leave (40 hours/year), bereavement leave, community service/education support days. Give Back: Matching Gift Program, Good Neighbor Grant Program, Employee Assistance Fund. Finish Strong: retirement planning using free financial advisors and 401(k) plan with company contributions up to 7% of salary. Also mention visit State Farm Careers page for more info (but that's application instruction? Might be considered boilerplate; but it's about benefits info. Might keep but it's not essential. The instruction says remove application instructions. This is more like a referral to careers page; could be considered boilerplate. Safer to omit. Pay section: we need to extract salary range and incentive pay. Also mention work week? That's schedule. So Pay: Potential starting salary range: $70,000 - $90,000. Starting salary based on skills, background, experience. High end limited to applicants with significant relevant experience. Potential yearly incentive pay up to 10% of base salary. Schedule: Standard 38:45-hour work week. Also mention ability to work extended hours required, occasional overnight travel. That's schedule aspects. So schedule section: Standard 38:45-hour work week; ability to work extended hours required; occasional overnight travel required. We must not repeat info across sections unnecessarily but it's okay. Now produce HTML. Structure:

  About the role

  ...

  Responsibilities

  ... maybe combine paragraphs.

  Could also use
  for list of duties. The responsibilities block includes paragraphs and bullet-like sentences. We'll split: first paragraph describing role, then
  for the bullet points (Understands..., Executes..., Provides..., Demonstrates..., Partners...). Also include earlier sentences about face-to-face, extended hours, travel, equipment, remote work, location, relocation. Those are prose. Thus:

  The Field Implementation Coach (FIC) role focuses on the adoption of State Farm marketing and technology processes to assist independent contract State Farm agents in reaching their objectives and enhancing the customer experience. The FIC will actively engage in ongoing face-to-face interactions with agents to directly influence the adoption of crucial capabilities and drive behavioral changes that align with our business priorities. Support and agent interactions will also be provided through computer/video and phone channels. The ability to work extended hours is required of a selected candidate. Overnight travel will be required on an occasional basis. These requirements are subject to change based on business need. State Farm provides a computer, cell phone, other equipment based on business need, as well as reimbursement for business mileage. The Field Implementation Coach (FIC) role is a remote worker position which requires the selected candidate to work out of their home and to reside in or within 30 minutes or 30 miles of the Southern New Mexico Sales Territory within six (6) months of their start date. The Southern New Mexico Sales Territory primarily spans Albuquerque, Los Cruces, Silver City, Hobbs, Alamogordo, Carlsbad and Clovis. Relocation benefits do not apply.

  • Understands the needs of independent agents and maintains a high level of proficiency in influencing the adoption of marketing and technology processes with emphasis on leveraging digital tactics and tools.
  • Executes on activations and deployments with Sales Leaders, Market Area Executive Leadership, Go To Market, and other stakeholders to provide integrated technology and system consulting for agents and agents' team members.
  • Provides expert coaching, demonstrates strong influence, and maintains a results-oriented approach.
  • Demonstrates a strong ability to continuously learn, adapt, and stay up to date with evolving processes and emerging technologies, while maintaining a high level of technical expertise across various technology platforms and initiatives.
  • Partners with field leaders to drive adoption of enterprise initiatives and market area priorities.
  Qualifications: We'll have a paragraph for preferred skills list maybe as
  . Then another paragraph for the list of competencies. Preferred skills: Goal Setting, Influence and Persuasion, Learning Agility, Process Adherence, Technical Acumen. We'll put as
  . Then paragraph: Competitive candidates will have the following: then list items. Could be
  . We'll need to keep the sentences about Bachelor's degree, agency experience preferred, etc. Let's craft:

  Qualifications

  • Goal Setting
  • Influence and Persuasion
  • Learning Agility
  • Process Adherence
  • Technical Acumen

  Competitive candidates will have the following:

  • Bachelor’s Degree or higher-level education is desired.
  • Agency experience is preferred.
  • An understanding of insurance industry, competitive environment, and business area specific needs.
  • An understanding of company operations and agency business practices and workflows.
  • An understanding of State Farm marketing systems, digital marketing, product lines and the agent office environment.
  • Ability to learn web and non-web programs to drive adoption and use of new systems and processes.
  • Ability to gather, analyze, and interpret data and reports.
  • Proficient in Microsoft Office Suite (especially Outlook, OneNote, Excel, and Word).
  • Strong relationship building skills.
  • Strong initiative with