Field Equipment Specialist

About the role

Galvion is seeking a Field Equipment Specialist to lead its global Equipment Operations function and manage its worldwide Kit Room network.

Responsibilities

• Manage Galvion's global Kit Room network, including locations in Portsmouth, NH, Montreal, Canada, and Gdansk, Poland.
• Carefully coordinate the entire lifecycle of demonstration, evaluation, training, and trade show equipment—from acquisition and deployment through refurbishment and retirement.
• Maintain accurate inventory, reservation, asset tracking, and utilization records.
• Prepare, configure, inspect, and package equipment for customer demonstrations, evaluations, training events, and trade shows.
• Carefully coordinate domestic and international shipments while ensuring compliance with applicable import and export regulations.
• Develop and improve standardized Equipment Operations processes, SOPs, and performance reporting.
• Partner with Sales, Business Development, Marketing, Engineering, Product Management, and Customer Support to ensure equipment is available when and where it's needed.
• Support prototype evaluations, new product introductions, and strategic customer engagements.
• Drive continuous improvement initiatives that enhance equipment accountability, operational readiness, and asset utilization.

Requirements

• Five or more years of experience in equipment operations, logistics, product support, field support, military sustainment, or a related operational discipline.
• Experience managing high-value equipment and assets throughout their lifecycle.
• Strong organizational and planning skills with exceptional attention to detail.
• Experience with inventory, asset management, or reservation systems.
• Able to manage multiple priorities while working independently.
• Excellent communication and interpersonal skills.
• A proactive, customer-focused approach with a strong commitment to operational excellence.

Preferred Qualifications

• Experience within the defense, aerospace, tactical, or government sectors.
• Military service in an operational unit.
• Experience supporting integrated hardware systems or technology-based products.
• Experience establishing or leading an equipment operations or demonstration asset management function.

Benefits

Approximately 20% travel is required between U.S. and Canadian facilities and customer locations, with occasional international travel.

Pay

Salaried (Exempt)

Schedule

Full-Time

Qualifications

Five or more years of experience in equipment operations, logistics, product support, field support, military sustainment, or a related operational discipline.

Experience managing high-value equipment and assets throughout their lifecycle.

Strong organizational and planning skills with exceptional attention to detail.

Experience with inventory, asset management, or reservation systems.

Able to manage multiple priorities while working independently.

Excellent communication and interpersonal skills.

A proactive, customer-focused approach with a strong commitment to operational excellence.

Preferred qualifications include experience within the defense, aerospace, tactical, or government sectors, military service in an operational unit, experience supporting integrated hardware systems or technology-based products, and experience establishing or leading an equipment operations or demonstration asset management function.