Field Engineer I - Omaha, Nebraska

The Role

At QuidelOrtho, we're advancing the power of diagnostics for a healthier future for all. Join our mission as our next Field Engineer I in Omaha, NE. This is a field based position that offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho. This field based position serves customers across the Omaha, NE region.

Responsibilities

• Install, operate, maintain, repair, and modify electromechanical equipment, preferably in the field.
• Troubleshoot technical problems and systems issues.
• Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution.
• Conduct technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
• Assess customer needs and recommends solutions in accordance with product specifications and customer specifications.
• Conduct technical training and product briefing with customers, vendors and company representatives as needed.
• Act as local on-site representative to customer's organization.
• Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware.
• Provide service support in the hospital/clinic laboratory environment.
• Responsible for individual parts management, online training, and administrative expense reporting.
• Perform other work-related duties as assigned.

Requirements

• Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
• Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
• A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
• The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
• Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
• Ability to effectively manage assigned workload within allotted time constraints.
• Must have the ability to lift 75 lbs.
• A valid driver's license is always required.
• Extended hours may be required.
• Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).
• This position is not currently eligible for visa sponsorship.

Preferred Experience

• Experience within Healthcare or Medical Device industry.

Key Working Relationships

Internal Partners

• Field Service: Field Engineer I, Senior Field Engineers, Area Service Engineers, Regional Service Managers, Area Service Directors
• Sales: Area Sales Directors, Account Managers, Strategic Account Executives, Business Development Managers, Channel Sales Managers
• Technical Specialists, Field Application Specialists, Area Technical Specialists, Technical Support Specialists
• Interacts with other aspects of the organization as required (e.g., Finance, HR, IT, Customer Service, etc.)

External Partners

• Customers including but not limited to Laboratory Managers, Supervisors.

Work Environment

• Typical work hours with overtime required in an outside field engineer environment.
• Must have the discipline, organization skills and self-motivation to work autonomously in a home office environment.
• Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc.
• Travel includes airplane, train, automobile, and overnights.
• On a typical workday, 80% of time meeting with people, 20% of the time on computer, doing paperwork, or on phone.

Physical Demands

• Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
• While performing duties, regularly required to use hands to finger, handle, or feel and talk or hear.
• Frequently required to stand, walk, bend, twist, reach and sit.
• Occasionally required to reach, kneel, squat, or balance.
• Must be physically able to travel up to 75%.
• Must maintain a valid driver's license and must own and maintain an automobile suitable for travel to customer sites, airport, etc.
• Must be able to lift up to 75 pounds.

Pay & Benefits

• Salary range: $65,000 to $85,000 and is bonus eligible.
• Comprehensive benefits package including medical, dental, vision, life, and disability insurance, along with a 401(k) plan, employee assistance program, Employee Stock Purchase Plan, paid time off (including sick time) and paid Holidays.