Field Engineer I - Fiber

About the role

Job Summary The Field Engineer I - Fiber is responsible for supporting the installation, testing, maintenance, and troubleshooting of fiber optic network infrastructure. This entry-level to early-career role works closely with senior engineers, technicians, project teams, and customers to ensure reliable network performance and successful project execution. The Field Engineer I provides hands-on support for fiber deployments while developing technical expertise in fiber optic technologies, network connectivity, and field operations. Position Level Field Engineer I - Fiber is an entry-level professional position designed for individuals building expertise in fiber optic infrastructure and telecommunications services. The role focuses on developing technical proficiency, gaining hands-on field experience, and supporting successful network deployment and maintenance initiatives under the guidance of senior engineers and technical leaders. Knowledge, Skills & Abilities Strong technical troubleshooting and diagnostic skills.Ability to interpret technical diagrams, rack elevations, and network documentation.Excellent verbal and written communication skills.Ability to manage multiple priorities in a fast-paced environment.Strong customer-facing and relationship-building skills.Capability to work independently with minimal supervision.Attention to detail and commitment to operational excellence.Working Conditions Frequent work at customer sites, telecommunications facilities, construction environments, and data centers.Ability to lift and move equipment up to 50 pounds.Ability to work in indoor and outdoor environments, including varying weather conditions.May require climbing ladders, working in confined spaces, and standing for extended periods.Occasional travel and after-hours support may be required based on customer and project needs.Regular travel to customer and data center locations.Work may occur in raised-floor, warehouse, and secure data center environments.Availability for scheduled maintenance windows, emergency response, and after-hours support.Ability to stand, bend, climb ladders, and move equipment throughout the workday.

Responsibilities

• Assist with the installation, termination, splicing, testing, and troubleshooting of fiber optic cabling and connectivity solutions.
• Perform fiber certification testing using OTDRs, power meters, and other testing equipment.
• Support new network deployments, upgrades, relocations, and maintenance activities.
• Conduct inspections of fiber infrastructure and identify potential performance or service issues.
• Troubleshoot physical layer connectivity problems and escalate complex issues when necessary.
• Read and interpret network diagrams, fiber route drawings, splice schematics, and engineering documentation.
• Document test results, service activities, project updates, and asset information accurately.
• Assist in maintaining fiber records, labeling standards, and network documentation.
• Support customer site installations and provide basic technical assistance during deployment activities.
• Ensure all work is completed in compliance with safety standards, company procedures, and customer requirements.
• Collaborate with project managers, network engineers, and field operations teams to complete projects on schedule.
• Participate in after-hours maintenance activities or on-call support as required.

Requirements

• High school diploma or GED required; Associate degree in Telecommunications, Information Technology, Engineering, or a related field preferred.
• 1-3 years of experience in telecommunications, fiber optics, network infrastructure, field services, or