Field Engineer I (AV)
Pavion Connects and Protects by providing innovative fire, security, and communication integration solutions to customers across 70+ U.S. locations and 22 countries. We bring industry-leading expertise to clients in enterprise, healthcare, education, government, data center, and retail industries. As a global leader, Pavion specializes in the design, installation, service, and maintenance of cutting-edge fire alarm systems, critical communications, video surveillance, access control, and advanced AV technologies. Our mission is to bring clarity and transformation to safety, security, and communication through integral technology and radical service.
About the role
Pavion and our family of companies are seeking a talented and motivated AV Commissioning Engineer / Technician to join our security business unit. With a commitment to safety, reliability, and operational excellence, Pavion ensures scalable, future-ready solutions tailored to meet and exceed our clients’ needs.
Responsibilities
- Program/configure, commission, and maintain small to medium-sized Mission Critical Audio-Visual related systems and/or projects
- Program/configure basic system integrations between related Audio-Visual systems and other system components
- Terminate associated cables and wires on related rack components, control panels, and other system components
- Accurately and efficiently diagnose and troubleshoot system problems at the software layer
- Provide creative solutions to technical challenges; demonstrate skills required to manage and troubleshoot computer hardware and peripheral devices
- Apply SME in Audio-Visual technologies to effectively train end users on the products and solutions we provide
- Work through technical implementations to ensure the integrated system is delivered according to project specifications
- Clearly document project state for closeout via punch list management; communicate issues to PMO and document/coordinate resolution
- Provide support to PMO, Engineering, and Sales teams to support project implementation and new sales opportunities
- Effectively mentor and teach other Mission Critical/Audio-Visual focused team members
- Create and help implement installation best practices specific to Mission Critical/Audio-Visual technologies and the products and solutions we provide
Requirements
- High school diploma or equivalent required
- 2-4 years in the Audio-Visual industry with a deep understanding of the technologies used including Crestron
- 2-4 years in the installation, support, programming, maintaining, and servicing of low voltage systems, primarily Audio-Visual
- Crestron Certification
- OSHA 10 required
- Must possess a valid driver’s license
- Basic level knowledge and experience with DSP modifications for audio system tuning in a variety of settings
- Basic level knowledge and experience with control system troubleshooting and debugging of multiple languages
- Experience with basic networking design and set up configurations including VLANs, subnetting, dynamic DNS, etc.
- Must be able to travel throughout New England as required (RI, MA, NH, ME)
- Must have a reliable form of transportation if a company vehicle is not provided
- Must be able to work off hours if/when projects require it (second and third shift)
- Must be able to participate in the Service Department on-call rotation, as required
Preferred Qualifications
- Experience with the following systems/products preferred: Crestron, QSC, Shure, Biamp, Barco
- Industry-specific certifications preferred: AVIXA CTS, Crestron CTI, QSC Q-Sys, Extron, SynAudCon
- MA Class D, Systems Technician License preferred
- RI TST License(s) preferred
Pay
Starting at $38/hr+ commensurate with experience