Field Engineer I - Atlanta, GA
QuidelOrtho · Georgia, United States · 2 wk ago
RemoteRemoteEngineeringFull-time
The Role
We are seeking a qualified individual who has experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field. This field based position serves customers across Georgia. This position offers a company car, gas card, cell phone and laptop, and all vehicle maintenance will be covered by QuidelOrtho.
Responsibilities
- Troubleshoot technical problems and systems issues.
- Determine technical solution in accordance with product and customer specifications and recommends actions to company or customer representatives for coordinative product solution.
- Conducts technical analysis of product implementations, modifications, and enhancements to product in accordance with specific customer specifications and implementations.
- Affirmatively assess Customer needs and recommends solutions in accordance with product specifications and Customer Specifications.
- Conducts technical training and product briefing with customers, vendors and company representatives as needed.
- Act as local on-site representative to customer's organization.
- Manage all territory responsibilities including Preventive Maintenance & upgrades including software & hardware.
- This position requires the individual to provide service support in the hospital/clinic laboratory environment.
- Responsible for individual parts management, online training, and administrative expense reporting.
- Perform other work-related duties as assigned.
Qualifications
- Minimum of an Associate's degree in Electronics or Electrical/Mechanical Engineering, or equivalent 4 years of military or field service experience required.
- Minimum 4 years experience installing, operating, maintaining, repairing, and modifying electromechanical equipment, preferably in the field, required.
- A team player that is self-motivated & interacts appropriately with peers, sales counterparts, and customers is required.
- The ability to organize and express ideas clearly, verbal and written, in individual or group situations.
- Possess appropriate technical knowledge and have the ability to utilize that knowledge to effectively perform required job functions with an effective level of competence demonstrating a high degree of knowledge in electro-mechanical, chemistry, computer and/or other related disciplines.
- Ability to effectively manage assigned workload within allotted time constraints.
- Must have the ability to lift 75 lbs.
- A valid driver's license is always required.
- Extended hours may be required.
- Travel: Ability to travel overnight 50-75% to Rochester, NY, in the first few months of training. Post-training must be able to travel up to 75% around territory, with occasional overnight travel (1-2 nights per week).
Benefits
- Medical, dental, vision, life, and disability insurance.
- 401(k) plan.
- Employee Assistance Program.
- Employee Stock Purchase Plan.
- Paid time off (including sick time).
- Paid Holidays.