Field Engineer

Responsibilities

• Provides service and customer support during field visits or dispatches.
• Diagnoses errors or technical problems and determines proper solutions.
• Produces timely and detailed service reports.
• Documents processes.
• Captures and analyzes performance data to provide technical assistance.
• Ties workflow to schedule.
• Accurately documents solutions related to complex issues.
• Creates workaround procedures when standard procedures have failed and ensures issues are resolved.
• Trains and mentors new employees.
• Builds positive relationships with customers.

Requirements

• Ability to use a ladder.

Qualifications

- Verify Persona under EDUCATION / PERSONA section below.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

NLB is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact HR department by sending an e-mail to notifications@nlbservices.com.