Field Engineer

Responsibilities

• Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations.
• Provides weekly reports of activities and accomplishments.
• Utilizes system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment.
• Provides as-built information for the final system documentation package.
• Utilizes network design tools, formalized process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases.
• Provides as-configured documentation and baseline reports.
• Utilizes system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure.
• Verifies system logs and event monitoring applications are clear of any faults.
• Utilizes product and system test plans to perform acceptance testing. Corrects any deficiencies found during testing. Provides accepted test results for the final system documentation package.
• Utilizes product specifications, FCC license data, and design parameters to perform performance verification/optimization of advanced digital and legacy analog RF infrastructure.
• Provides baseline measurement data and accepted test results for the final system documentation package.
• Utilizes project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues.
• Performs preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.

Requirements

• 4+ years of experience in one of the following: LMR, RF Systems, Radio Frequency, Radio Communications, Two-Way Radio experience, Wired/Wireless Communication Systems, Motorola equipment, Telecommunications, Public Safety, Engineering, IP Networking, Solutions Architecture, ASTRO 25, P25, WAVE VoIP, or Military experience.
• Valid driver’s license and no traffic violations.
• Able to obtain background clearance as required by government customers.
• Over 75% travel requirements.

Qualifications

• Unique combinations of multi-site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks, and proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of: Server Virtualization, specifically with VMWare ESXi v.6+ and/or Microsoft Hyper-V 2012+; Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2 and 2019; Workstation Operating Systems, specifically Windows 7 & 10; Switches, routers, firewalls, specifically HP and Juniper.
• Knowledge of secure products/protocols (KMF, KVL, AES).
• Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks.
• Experience working on Project 25 products (trunked and conventional).
• Demonstrate systems experience and have related experience with the following equipment: Motorola base stations (Quantar, G-Series); Motorola consoles (MCC7500, AXS); Astro25 Master Site equipment; Astro 25 Multisite and ASR equipment; Channel Banks and T1 Circuits; Standard telephony and dedicated data circuits, as well as knowledge of packet-switching techniques.
• Skilled in the use of various communications test equipment including: Communication system analyzers (S412E LMR Master, Viavi 3920B); RF Power Sensor; Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800T1 test sets); TIMS (Transmission Impairment Measurement Set).
• Experience with Motorola subscribers (APX, APX Next), and CPS programming software.
• Highly computer literate with proficiency in MS Word, Excel, Powerpoint, Access, and Google G-Suite applications.
• Strong self-management skills and "people" skills to work closely with Motorola’s customers and partner community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
• Able to operate under stressful situations to resolve customer problems quickly.

Skills

• Unique combinations of multi-site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks, and must be proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of: Server Virtualization, specifically with VMWare ESXi v.6+ and\or Microsoft Hyper-V 2012+; Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2 and 2019; Workstation Operating Systems, specifically Windows 7 & 10; Switches, routers, firewalls, specifically HP and Juniper.
• Knowledge of secure products/protocols (KMF, KVL, AES).
• Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks.
• Experience working on Project 25 products (trunked and conventional).
• Demonstrate systems experience and have related experience with the following equipment: Motorola base stations (Quantar, G-Series); Motorola consoles (MCC7500, AXS); Astro25 Master Site equipment; Astro 25 Multisite and ASR equipment; Channel Banks and T1 Circuits; Standard telephony and dedicated data circuits, as well as knowledge of packet-switching techniques.
• Skilled in the use of various communications test equipment including: Communication system analyzers (S412E LMR Master, Viavi 3920B); RF Power Sensor; Ethernet test sets (Anritsu 9090A, VeeX MTX150, T-BERD 5800T1 test sets); TIMS (Transmission Impairment Measurement Set).
• Experience with Motorola subscribers (APX, APX Next), and CPS programming software.
• Highly computer literate with proficiency in MS Word, Excel, Powerpoint, Access, and Google G-Suite applications.
• Strong self-management skills and "people" skills to work closely with Motorola’s customers and partner community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.
• Able to operate under stressful situations to resolve customer problems quickly.

Benefits

• Incentive Bonus Plans
• MEDICAL, DENTAL, VISION benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Paid Parental & Family Leave
• Employee Stock Purchase Plan

Pay

Target Base Salary Range: $80,000 - $90,000 USD

Schedule

Relocatable

Benefits

• Incentive Bonus Plans
• MEDICAL, DENTAL, VISION benefits
• 401K with Company Match
• Generous Paid Time Off Packages
• Paid Parental & Family Leave
• Employee Stock Purchase Plan