Field Engineer
Boingo Wireless · Frisco, TX · 1 wk ago
HybridInformation TechnologyFull-time
Key Responsibilities
- Manage procurement for your venues, ensuring cost efficiency and budget adherence for hardware and subcontractor labor.
- Optimize network performance by collaborating with system integrators and the operations deployment team during commissioning and integration.
- Review and approve system integrator reports, ensuring compliance with carrier KPIs.
- Analyze system health data, including Layer 3 messaging KPIs and carrier RAN metrics, and conduct quality control checks.
- Perform routine health checks, preventative maintenance, and ensure system performance aligns with original turn-up standards.
- Generate internal and external performance reports for stakeholders.
- Conduct system testing, including RF sweep, fiber testing, PIM, and carrier handset testing.
- Remotely monitor venues, troubleshooting issues, and coordinate subcontractor dispatch when necessary.
- Build relationships with service providers to enhance system performance through data analysis.
- Perform benchmark testing, RF site surveys, and create as-builts for new and existing venues.
- Execute system modifications and additions, including DAS, Small Cell, and Wi-Fi equipment installations, rack stacking, and cable routing.
- Work with hand and power tools, coaxial PPC compression tools, Cat5/6 terminations, and RF test equipment.
Requirements
- 3+ years of hands-on experience as a DAS or Cellular Field Engineer.
- Familiarity with DAS OEMs (e.g., CommScope, JMA, Corning Mobile Access, SOLiD) and their performance benchmarks.
- Experience managing subcontractors remotely across large regions.
- Ability to read and interpret construction drawings, RF schematics (iBwave / Ekahau), and blueprints.
- Proficiency in updating reports and trouble tickets.
- Physical ability to lift 50 lbs., work outdoors, on ladders, and in confined spaces.
- Experience with electrical wiring, ESD products, and working in construction or installation environments with minimal supervision.
- Certifications in test equipment (e.g., Anritsu Sweep Master) and connector coring / compression techniques.
- Basic LAN Layer 1 & 2 troubleshooting, including Cisco CLI knowledge.
- Formal training or equivalent hands-on experience in basic installation procedures.
- Willingness to travel within the tri-state region for up to a week and occasionally work shifts outside regular hours.