Field Deployment Specialist

About the role

Flock Safety is seeking a Field Deployment Specialist to support the nationwide deployment of our Drone as a First Responder (DFR) program. This is a highly travel-intensive, field-based role focused on installing, maintaining, and troubleshooting DFR systems across the U.S.

Responsibilities

• Travel to customer sites (up to 100%) to install, maintain, and support DFR systems
• Conduct site assessments to confirm power, mounting, connectivity, and access requirements
• Install and configure hardware including cameras, drone docks, and supporting infrastructure
• Troubleshoot hardware, software, and network connectivity issues in the field
• Complete installation documentation, including photos, notes, and service records
• Work with internal teams to resolve issues and improve field operations
• Communicate effectively with customers during installation and support activities
• Ensure all work is completed in accordance with safety standards and applicable codes

Requirements

• Experience with drone systems, surveillance technology, or public safety environments
• Experience in field-based work, such as construction, low-voltage installation, telecommunications, or similar technical environments
• FAA Part 107 Certification or willingness to obtain within 45 days of hire
• Valid driver’s license and ability to travel extensively, including possession of acceptable identification for TSA air travel (e.g., REAL ID or passport)
• Familiarity with MacOS, Windows, or Android
• Experience in a customer-facing field service role
• Basic understanding of networking, electrical systems, and mechanical assembly
• Ability to work independently or in small groups while managing tasks in a fast-paced environment
• Strong problem-solving and organizational skills
• Comfortable working outdoors and at elevated heights (ladders, lifts, rooftops)
• Ability to lift and carry equipment (75+ lbs)

Qualifications

• Live within 60 miles of a major airport
• Associate and/or bachelor degree preferred

Skills

• Detail-oriented
• Adaptable
• Comfortable operating independently in dynamic field environments

Benefits

• Pay: $60,000 - 85,000/year + Overtime + Stock Options
• Travel: Up to 100% travel (most weekends home) across the United States

Schedule

• Full-time

Pay

• $60,000 - 85,000/year

Benefits

• Fully-paid health benefits plan for employees: including Medical, Dental, and Vision, and an HSA match
• All employees receive 12 weeks of 100% paid parental leave. Birthing parents are eligible for an additional 6-8 weeks of physical recovery time
• Fertility & Family Benefits: We have partnered with Maven, a complete digital health benefit for starting and raising a family. Flock will provide a $50,000-lifetime maximum benefit related to eligible adoption, surrogacy, or fertility expenses
• Mental health benefits: Spring Health offers a variety of mental health benefits, including therapy, coaching, medication management, and digital tools, all tailored to each individual's needs
• Caregiver Support: We have partnered with Cariloop to provide our employees with caregiver support
• Equity Tax Advisor: Employees receive 1:1 sessions with Equity Tax Advisors who can address individual grants, model tax scenarios, and answer general questions
• Employee Resource Groups (ERGs): We want all employees to thrive and feel like they belong at Flock. We offer four ERGs today - Women of Flock, Flock Proud, LEOs, and Melanin Motion
• WFH Stipend: $150 per month to cover the costs of working from home
• Productivity Stipend: $300 per year to use on Audible, Calm, Masterclass, Duolingo, Grammarly, and so much more
• Tools & Gear: Flock Safety-branded uniforms, tools, and safety gear, as well as an annual $250 uniform expense allowance