Field CTO, Data Governance and MDM, Data Foundations

About the role

We are looking for a Field CTO specializing in Data Governance and Master Data Management (MDM) to help shape how our most strategic customers think about trusted, governed, enterprise data in an increasingly AI-driven world. This is not simply a product specialist role. The ideal candidate brings a strong point of view on enterprise data architecture, governance, metadata, MDM, data quality, and the organizational models required to make them successful.

Responsibilities

• Serve as a trusted technology advisor to strategic customers on Data Governance, Master Data Management, Data Quality, Metadata Management, and enterprise data architecture.
• Engage with CIOs, CDOs, CTOs, Enterprise Architects, and other senior leaders to define data strategies aligned to their broader business and technology objectives.
• Help customers establish modern governance architectures that balance enterprise-wide standards and controls with the realities of decentralized business units, platforms, clouds, and data estates.
• Advise customers on MDM strategy, including domain modeling, identity resolution, hierarchy management, reference data, survivorship, stewardship, data quality, and the operational models required to sustain trusted master data.
• Connect traditional data management disciplines with emerging requirements created by AI and autonomous agents, including trusted context, governed access, semantic consistency, metadata, lineage, policy enforcement, and data quality.
• Develop architectural points of view for customers operating across complex hybrid and multi-cloud environments.
• Help customers understand the relationship between their data, integration, API, application, and AI strategies rather than treating each as an independent technology decision.
• Lead executive briefings, architecture workshops, strategy sessions, and other high-value customer engagements.
• Partner with Account Executives, Solution Engineers, Account Partners, and other field leaders on our most strategic and complex opportunities.
• Help shape account strategy where architecture, organizational complexity, or technology fragmentation represents a major barrier to customer transformation.
• Act as an escalation and advisory resource for complex customer architecture questions involving Data Governance and MDM.
• Bring patterns, lessons, competitive intelligence, and emerging customer requirements back to Product and Engineering leadership.
• Partner closely with Salesforce and Informatica product organizations to help influence roadmap priorities based on recurring strategic customer needs.
• Develop reusable thought leadership, architectural patterns, executive narratives, and field guidance that raise the technical credibility of the broader organization.
• Represent Salesforce externally with customers, partners, industry forums, executive events, and other thought-leadership opportunities.
• Mentor architects and technical leaders across the field and help strengthen our organizational depth in enterprise data architecture.

About You

• You are equally comfortable in a boardroom, an architecture workshop, and a whiteboard session with deeply technical practitioners.
• You have strong opinions about enterprise data architecture, but you know when architecture needs to adapt to business reality.
• You understand that Data Governance is as much an operating-model and organizational problem as it is a technology problem.
• You can explain MDM without reducing it to matching, merging, and golden records—and can articulate its relevance to modern data, analytics, and AI architectures.
• You can navigate highly distributed and heterogeneous technology estates without assuming that everything needs to be consolidated onto one platform.
• You are a systems thinker who can connect data governance, integration, APIs, metadata, identity, analytics, applications, and AI.
• You can move fluidly between strategic conversations and detailed technical discussions.
• You build trust quickly with senior executives, architects, product leaders, sellers, and engineers.
• You communicate complex ideas simply, clearly, and with executive presence.
• You are comfortable operating in ambiguity and helping customers make decisions where there may not be a single obvious answer.

Requirements

• Significant experience in enterprise data architecture, Data Governance, MDM, Data Quality, metadata, or closely related disciplines.
• Deep understanding of enterprise MDM patterns, including customer, product, supplier, location, reference, and other master-data domains.
• Strong understanding of Data Governance operating models, policies, stewardship, ownership, lineage, metadata, data quality, and controls.
• Experience designing or advising on data architectures within large, complex enterprises.
• Experience working across heterogeneous environments that may include cloud data platforms, operational applications, integration platforms, APIs, data warehouses/lakes/lakehouses, and AI/ML platforms.
• Strong understanding of how data management practices must evolve to support generative AI, agents, and other AI-driven applications.
• Demonstrated ability to advise senior executives while retaining credibility with deeply technical audiences.
• Strong executive communication, storytelling, facilitation, and presentation skills.
• Ability to independently structure ambiguous customer problems and develop clear strategic recommendations.
• Track record of influencing complex decisions across organizations where authority is distributed across multiple stakeholders.
• Experience partnering with sales and solution engineering organizations in strategic enterprise accounts.
• Ability to translate technology capabilities into business outcomes without relying on product-first messaging.

Preferred Experience

• Experience serving as a Chief Architect, Enterprise Architect, Field CTO, Office of the CTO leader, Data Architect, CDO advisor, or equivalent senior technology role.
• Deep expertise with Informatica MDM, IDMC, Data Governance and Catalog, Data Quality, or comparable enterprise platforms.
• Familiarity with Salesforce, MuleSoft, Data Cloud, Agentforce, or adjacent Salesforce technologies.
• Experience working with regulated industries or other environments where data governance, lineage, auditability, privacy, and policy enforcement are particularly important.
• Experience developing enterprise-wide data or MDM programs spanning multiple business units, geographies, or technology platforms.
• Public speaking, industry thought leadership, published architecture guidance, or experience representing an organization with executive audiences is a plus.

What Success Looks Like

• Become a trusted advisor to some of our most strategic customers.
• Improve the quality and ambition of customer conversations around Data Governance and MDM.
• Help customers move from isolated technology decisions toward coherent enterprise data strategies.
• Create architectural patterns and thought leadership that can scale beyond individual accounts.
• Increase alignment between customer needs, our field organization, and Product and Engineering.
• Help establish Salesforce and Informatica as credible strategic partners for customers building the trusted data foundation required for analytics, applications, and AI.