Field Consultant (San Jose, CA)

About the role

We are looking for a Franchise Consultant to provide support to San Jose Franchisee Instructors. The Franchise Consultant inspects and verifies compliance with company standards for instructional quality, operational and financial key measurements, brand appeal, general maintenance, and safety. Works with potential franchisees to guide them through the training process and prepares them to open their Centers successfully. Develops assigned market areas through the development of existing centers and the opening of new centers. This role requires the candidate to be in the San Francisco, California area and go into the Burlingame office 1x per week.

Responsibilities

• Oversee roughly 20-30 locations
• Perform frequent evaluations and follow-up visits to ensure compliance with company goals
• Increase operations standards through guidance and training
• Provide sound advice to increase Center profitability and performance
• Assess regional market conditions to ensure competitiveness and build brand awareness
• Evaluate local competition and create branch-level strategies for franchisees to maintain a competitive edge
• Consistently monitor branch and center-level performance for trends, outliers, and best practices
• Assist Franchisees with all aspects of the new center opening process within a predetermined timeline

Requirements

• Bachelor's Degree
• Ability to travel extensively locally/regionally ("Road Warrior")
• Excellent written and verbal communication skills
• Strong time management and prioritization skills
• Ability to motivate people, instill accountability, and achieve results
• Proficiency with Word and Excel software programs
• Previous multi-unit service management preferred
• 2 - 4 years of experience preferred

Traveling Expectation: The candidate will be expected to visit/be on site for meetings usually within after-school hours from 3:30-7:30 PM, 3-4 days per week within the designated area and visit the identified franchise locations.

Benefits

• Quality Medical, Dental, and Vision Coverage
• Prescription Drug Plan
• 401k Retirement Savings Plan with generous company match and 2-year vesting schedule
• Flexible Spending Accounts for Health Care, Dependent Care, and Commuting Expenses
• Basic Life Insurance and AD&D
• Short and Long Term Disability Plans
• Plentiful Paid Time Off and 21 Company Paid Holidays
• Career Development and growth opportunities, including annual professional development funds
• Employee Assistance Program
• Kumon Tuition Discount
• Service Award Program

Please be aware that all eligible associates must satisfy the specific waiting period before enrollment. The waiting period varies according to the state benefit plan guidelines.