Field Construction Technician DOT
Tuff Shed, Inc. · Jackson, MS · 2 mo ago
ManagementFull-time
About the role
Join our team as a Field Construction Technician – DOT, delivering high-quality Tuff Shed products and providing exceptional customer service through warranty repairs, deliveries, and support at special events.
Responsibilities
- Safely deliver Tuff Shed storage buildings to Home Depot stores, customer properties, and retail sales lots.
- Perform customer service warranty repair tasks on customer sites efficiently, courteously, and within the scheduled timeframe.
- Provide feedback to the management team regarding warranty issue eligibility.
- Deliver excellent customer service to current and prospective Tuff Shed customers.
- Support off-site special events such as Home Shows.
- Assist with the management and upkeep of Home Depot displays and marketing materials.
- Log on-duty hours using the provided Electronic Logging Device (ELD) in compliance with Tuff Shed and DOT requirements.
- Inspect DOT vehicle before and after trips, logging pre/post-trip inspections.
- Keep the AM/OM informed of service and maintenance requirements for the DOT vehicle.
- Report defective, worn, or inoperable tools (e.g., electric, pneumatic, consumables, extension cords, air hoses) to management promptly.
- Ensure the vehicle’s GPS device remains connected and operable at all times.
Requirements
- General knowledge of the construction industry, including basic carpentry, roofing, and painting skills.
- Ability to read a tape measure, working drawings, and speed square.
- Experience operating air compressors, air tools, hammers, saws, drills, and other basic power tools.
- Strong customer service and problem-solving skills.
- Ability to read, write, and understand instructions given orally, in writing, or via diagrams.
- Effective communication skills for interacting with customers, business partners, suppliers, coworkers, managers, and the public.
- Basic understanding of local building permit requirements (preferred).
- Ability to use mobile applications for scheduling, reporting, and other tasks.
- Strong logic and sound business judgment for problem-solving.
- Experience driving a flatbed truck, box truck, and/or towing trailers, including unloading and transporting materials.
- Experience as a “big box” delivery driver (a plus).
- Experience with vehicle inspections.
- Valid driver’s license and acceptable MVR (Motor Vehicle Record).
- Ability to meet DOT requirements.
Benefits
- Competitive compensation and bonus programs (based on position).
- Medical benefits, including virtual visits.
- Dental and vision benefits.
- Flexible Savings Account (FSA).
- Employee Stock Ownership Plan (ESOP) – earn ownership interest in the company.
- Paid time off and paid holidays.
- 401(k) plan.
- On-demand access to your pay.