Field Clinical Specialist - Phoenix
EBR Systems, Inc. · Sunnyvale, CA · 1 mo ago
On-siteHealthcare$120k–$150k/yrFull-time
We need to output HTML fragment with sections: About the role? The posting includes description about EBR Systems, The Opportunity, Essential duties and responsibilities, Required Education..., Physical Requirements, Salary Range, Benefits (About The Company). We must not repeat job title as heading. Use for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have content for responsibilities (Essential duties...), requirements (Required Education...), maybe qualifications (same as requirements?), skills (maybe part of requirements). Benefits: The company offers benefits listed. Pay: Salary Range given. Schedule: Not explicitly given; travel 80% etc but not schedule like full-time/part-time. Could include Travel as part of responsibilities? Not schedule. Probably omit Schedule section.
We must not include boilerplate like EEO, etc. Remove duplicated lines. Also remove "Other Duties And Responsibilities Other duties as assigned." etc.
We need to preserve all substantive info. So we need to capture:
- About EBR Systems (company description) maybe as About the role? Actually "About the role" could be the overview paragraph: "As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support..." That's the opportunity. So we can have
for section headings: e.g., About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We need to include sections only when posting has real specific content. We have content for responsibilities (Essential duties...), requirements (Required Education...), maybe qualifications (same as requirements?), skills (maybe part of requirements). Benefits: The company offers benefits listed. Pay: Salary Range given. Schedule: Not explicitly given; travel 80% etc but not schedule like full-time/part-time. Could include Travel as part of responsibilities? Not schedule. Probably omit Schedule section.
We must not include boilerplate like EEO, etc. Remove duplicated lines. Also remove "Other Duties And Responsibilities Other duties as assigned." etc.
We need to preserve all substantive info. So we need to capture:
- About EBR Systems (company description) maybe as About the role? Actually "About the role" could be the overview paragraph: "As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support..." That's the opportunity. So we can have About the role
with that paragraph.
- Responsibilities: list of duties (Clinical & Technical Support, Technical & Educational Assistance, Customer & Site Management, Physician & Staff Training, Data & Feedback Integration, Reporting & Compliance). Use - .
- Requirements: Education, Knowledge, Skills, Abilities (the block). Could be split into Requirements (education/experience) and Skills (proficiency etc). But we can combine into Requirements section with list.
- Qualifications: maybe same as Requirements? Could omit duplicate.
- Benefits: list from About The Company: medical/dental/vision insurance at no cost for employee-only, 401(k) matching, PTO starting at 3 weeks per year, competitive salary (but we have Pay), employee stock options, life & AD&D and long-term disability, education assistance, voluntary commuter benefits and pet insurance, weekly company lunches and occasional happy hour events, meaningful work.
- Pay: Salary Range $120,000 - $150,000 plus note about base pay etc. We'll include that.
We must not include headings with filler like "commensurate with experience". The salary note includes base pay etc but that's substantive.
We must not include duplicated lines like physical requirements repeated twice; we need to include physical requirements maybe under Responsibilities? Actually physical requirements are part of qualifications. Could include under Requirements as a list.
We need to avoid repeating same content.
Let's extract:
Company description: "At EBR Systems, we're not imagining the future of cardiac care. We're building it. We are the team behind the world's first FDA-approved leadless left ventricular endocardial pacing device for heart failure. It's a breakthrough that's redefining what's possible, and it's just the beginning. Based in Silicon Valley, we're advancing the WiSE System, a first-of-its-kind device in cardiac rhythm management. Your work here has a direct line to patients whose lives depend on what we build. We hire people who want to solve hard problems and who care about getting it right. We invest in our people as much as our technology. Expect a collaborative, transparent culture, real career growth in a fast-moving startup, competitive compensation, equity, comprehensive benefits, and generous PTO. If you want your work to matter, EBR is where you belong."
That's good for About the role? Actually that's about company. Could be "About the company" but we only have headings list: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We could put company description under About the role? Might be okay. Or we could create a separate section not in list? The instruction says use
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. ...). Likely we should stick to those headings. So we need to map content to those headings.
Thus:
- About the role: overview of what the role entails (the Opportunity paragraph). Could include company description? Might be okay to include both.
- Responsibilities: list of duties.
- Requirements: education/experience requirements.
- Qualifications: maybe skills and abilities? Could combine but we need separate headings only if content exists. We have both "Required Education, Knowledge, Skills, And Abilities" and also "Physical Requirements". Could treat Qualifications as the skills/abilities list, and Requirements as education/experience. Or we could put education/experience under Requirements, and skills/abilities under Qualifications. Physical Requirements could be part of Qualifications or maybe under Requirements? We'll put under Qualifications.
- Skills: maybe we could split out proficiency in CRM software etc. But we already have skills in Qualifications. Might be redundant. Better to have Requirements (education/experience), Qualifications (skills/abilities), Benefits, Pay. Skip Skills section.
- Benefits: list.
- Pay: salary range.
- Schedule: not present, omit.
We must not repeat job title as heading.
Now produce HTML:
About the role
As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.
Maybe also include company description? Could add another paragraph about EBR Systems. But that might be considered "About the role"? Might be okay to add second paragraph.
Better to include company description as part of About the role? The instruction: "About the role" heading for section headings (e.g. About the role, Responsibilities...). So we can put both company overview and role overview there.
Let's add a paragraph about EBR Systems before the role description.
Thus:
About the role
At EBR Systems, we're not imagining the future of cardiac care. We're building it. We are the team behind the world's first FDA-approved leadless left ventricular endocardial pacing device for heart failure. It's a breakthrough that's redefining what's possible, and it's just the beginning. Based in Silicon Valley, we're advancing the WiSE System, a first-of-its-kind device in cardiac rhythm management. Your work here has a direct line to patients whose lives depend on what we build. We hire people who want to solve hard problems and who care about getting it right. We invest in our people as much as our technology. Expect a collaborative, transparent culture, real career growth in a fast-moving startup, competitive compensation, equity, comprehensive benefits, and generous PTO. If you want your work to matter, EBR is where you belong.
As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.
Now Responsibilities:
Responsibilities
- Clinical & Technical Support: Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures; identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed; assist in pre‑procedure planning and post‑procedure follow‑up to address any technical or clinical issues.
- Technical & Educational Assistance: Offer comprehensive training sessions, presentations, and hands‑on demonstrations for healthcare professionals; guide users through imaging modalities, procedure workflows, and evolving product features.
- Customer & Site Management: Build and maintain productive relationships with physicians, research coordinators, and clinical teams; serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support; provide continuous support and resources to help physicians achieve clinical and operational goals.
- Physician & Staff Training: Develop and deliver educational materials, including models, simulations, and in‑service programs; ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
- Data & Feedback Integration: Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams; implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights; analyze feedback data to identify trends, areas for improvement, and opportunities for innovation; collaborate with engineering and product development to inform product enhancements and future innovations.
- Reporting & Compliance: Ensure all clinical activities comply with all regulatory requirements and company policies; generate accurate documentation for continuous record keeping; adhere to all company policies, compliance standards, and ethical guidelines; ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.
Now Requirements (education/experience):
Requirements
- High school diploma plus 11 years of relevant clinical support experience; or
- Associate degree plus 9 years of relevant clinical support experience; or
- Bachelor’s degree plus 7 years of relevant clinical support experience; or
- Advanced degree plus 5 years of relevant clinical support experience.
- (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital‑based positions.)
Now Qualifications (skills, abilities, physical):
Qualifications
- Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
- Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
- Familiarity with echocardiographic imaging, trans‑septal techniques, and related cardiac intervention workflows.
- Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
- Familiarity with cardiac imaging and hospital decision‑making processes.
- Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
- Ability to develop physician champions and navigate complex account environments.
- Willingness to travel approximately 80% of the time to various locations, including healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories; this may include weekend, overnight, and international travel.
- A valid driver’s license is required to perform essential job functions as reliable, cost‑effective, and timely travel cannot be achieved through alternative transportation methods; compliance with applicable driving and state regulations is mandatory.
- Physical requirements: ability to stand, walk, sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms; required to stoop, kneel, bend, crouch and lift up to 20 pounds; specific vision abilities required include close vision, distance vision, depth perception, color vision and the ability to adjust focus; subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels.
Now Benefits:
Benefits
- Medical, dental, and vision insurance provided at no cost for employee‑only coverage
- 401(k) matching plan
- Paid Time Off – starting at 3
for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings? It says use for section headings (e.g. ...). Likely we should stick to those headings. So we need to map content to those headings.
Thus:
- About the role: overview of what the role entails (the Opportunity paragraph). Could include company description? Might be okay to include both.
- Responsibilities: list of duties.
- Requirements: education/experience requirements.
- Qualifications: maybe skills and abilities? Could combine but we need separate headings only if content exists. We have both "Required Education, Knowledge, Skills, And Abilities" and also "Physical Requirements". Could treat Qualifications as the skills/abilities list, and Requirements as education/experience. Or we could put education/experience under Requirements, and skills/abilities under Qualifications. Physical Requirements could be part of Qualifications or maybe under Requirements? We'll put under Qualifications.
- Skills: maybe we could split out proficiency in CRM software etc. But we already have skills in Qualifications. Might be redundant. Better to have Requirements (education/experience), Qualifications (skills/abilities), Benefits, Pay. Skip Skills section.
- Benefits: list.
- Pay: salary range.
- Schedule: not present, omit.
We must not repeat job title as heading.
Now produce HTML:
About the role
About the role
As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.
Maybe also include company description? Could add another paragraph about EBR Systems. But that might be considered "About the role"? Might be okay to add second paragraph. Better to include company description as part of About the role? The instruction: "About the role" heading for section headings (e.g. About the role, Responsibilities...). So we can put both company overview and role overview there. Let's add a paragraph about EBR Systems before the role description. Thus:About the role
At EBR Systems, we're not imagining the future of cardiac care. We're building it. We are the team behind the world's first FDA-approved leadless left ventricular endocardial pacing device for heart failure. It's a breakthrough that's redefining what's possible, and it's just the beginning. Based in Silicon Valley, we're advancing the WiSE System, a first-of-its-kind device in cardiac rhythm management. Your work here has a direct line to patients whose lives depend on what we build. We hire people who want to solve hard problems and who care about getting it right. We invest in our people as much as our technology. Expect a collaborative, transparent culture, real career growth in a fast-moving startup, competitive compensation, equity, comprehensive benefits, and generous PTO. If you want your work to matter, EBR is where you belong.
As a Field Clinical Specialist, you will provide comprehensive clinical, technical, and educational support to ensure the safe and effective use of our leadless left ventricular (LV) Cardiac Resynchronization Therapy (CRT) devices. Working closely with physicians, electrophysiology (EP) lab staff, and other healthcare professionals, you will deliver in-depth product training, procedural guidance, and ongoing support. Your expertise and engagement will be instrumental in improving patient outcomes and achieving the company’s strategic goals.
Now Responsibilities:Responsibilities
- Clinical & Technical Support: Provide on-site clinical assistance and technical expertise during LV leadless therapy procedures; identify suitable patients, ensure adherence to best practices, and troubleshoot devices as needed; assist in pre‑procedure planning and post‑procedure follow‑up to address any technical or clinical issues.
- Technical & Educational Assistance: Offer comprehensive training sessions, presentations, and hands‑on demonstrations for healthcare professionals; guide users through imaging modalities, procedure workflows, and evolving product features.
- Customer & Site Management: Build and maintain productive relationships with physicians, research coordinators, and clinical teams; serve as the primary point of contact for assigned sites, facilitating device utilization, procedural planning, and logistical support; provide continuous support and resources to help physicians achieve clinical and operational goals.
- Physician & Staff Training: Develop and deliver educational materials, including models, simulations, and in‑service programs; ensure teams understand device functionality, procedural techniques, and clinical data interpretation.
- Data & Feedback Integration: Gather feedback on device performance, procedural efficiency, and patient outcomes for internal teams; implement systematic feedback collection methods, such as surveys, interviews, and focus groups, to gather comprehensive insights; analyze feedback data to identify trends, areas for improvement, and opportunities for innovation; collaborate with engineering and product development to inform product enhancements and future innovations.
- Reporting & Compliance: Ensure all clinical activities comply with all regulatory requirements and company policies; generate accurate documentation for continuous record keeping; adhere to all company policies, compliance standards, and ethical guidelines; ensure compliance with healthcare facility requirements by securing and maintaining vendor credentials to gain access for sales activities and client support.
Requirements
- High school diploma plus 11 years of relevant clinical support experience; or
- Associate degree plus 9 years of relevant clinical support experience; or
- Bachelor’s degree plus 7 years of relevant clinical support experience; or
- Advanced degree plus 5 years of relevant clinical support experience.
- (Clinical support may include field clinical specialist roles, clinical engineering, or related hospital‑based positions.)
Qualifications
- Proficiency in CRM software, Microsoft Office Suite/applications, virtual meeting tools, and project management tools.
- Experience in cardiac rhythm management, structural heart, or advanced cardiac therapies.
- Familiarity with echocardiographic imaging, trans‑septal techniques, and related cardiac intervention workflows.
- Demonstrated ability to communicate complex clinical concepts, train diverse audiences, and thrive in interventional cardiac procedure settings.
- Familiarity with cardiac imaging and hospital decision‑making processes.
- Strong communication, negotiation, and presentation skills with the ability to effectively influence the target audience.
- Ability to develop physician champions and navigate complex account environments.
- Willingness to travel approximately 80% of the time to various locations, including healthcare facilities, industry events, and EBR office(s), with frequent travel to healthcare facilities within the assigned territories; this may include weekend, overnight, and international travel.
- A valid driver’s license is required to perform essential job functions as reliable, cost‑effective, and timely travel cannot be achieved through alternative transportation methods; compliance with applicable driving and state regulations is mandatory.
- Physical requirements: ability to stand, walk, sit; talk or hear; use hands to finger, handle or feel objects or controls; reach with hands and arms; required to stoop, kneel, bend, crouch and lift up to 20 pounds; specific vision abilities required include close vision, distance vision, depth perception, color vision and the ability to adjust focus; subject to extended periods of sitting and/or standing, vision to monitor, and moderate noise levels.
Benefits
- Medical, dental, and vision insurance provided at no cost for employee‑only coverage
- 401(k) matching plan
- Paid Time Off – starting at 3