Jobs · Healthcare

Field Clinical Manager: Pennsylvania

BIOTRONIK · Field, MN · 18 mo ago
RemoteRemoteHealthcareFull-time

Responsibilities

  • Assess and identify training needs and gaps and provide coaching and development for direct reports.
  • Resolve scheduling conflicts that require resources within or outside the region.
  • Provides clinical support and education to local Field Clinical Specialists as needed by supporting CRM procedures.
  • Increasing efficiencies of clinical support by leveraging remote technologies.
  • Collaborate with Regional Sales Director to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
  • Lead Zero Gravity sales efforts for assigned geography.
  • Communicates regularly with direct reports, Regional Sales Manager, CRM Sales Reps, peers, and Area Vice President regarding clinical activities and changes in the marketplace.
  • Oversees T&E for clinical team members including the timely review and approval of expense reports.
  • Respond to customer needs related to products and services by developing creative and feasible solutions or working with other related personnel to develop solutions.
  • Provide ongoing training and development of team members, and facilitate and manage company-sponsored training and events.
  • Provide feedback during regular field visits and formally during corporate mid-year and annual performance review process.
  • Lead team in the achievement of organizational goals.
  • Guide, coach, direct, and develop direct reports.
  • Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
  • Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).

Requirements

  • Bachelor’s degree plus 5 years of related work experience.
  • IBHRE certification and demonstrated aptitude in CRM therapy knowledge for implants and device support.
  • Strong business acumen and strategic problem-solving skills.
  • Ability to interact effectively with internal and external customers.
  • Ability to manage conflict effectively and effect change.
  • Strong oral and written communication skills.
  • Must be energetic, organized, determined and goal-oriented.
  • Must demonstrate a strong work ethic.
  • Willingness to travel overnight up to 50%.
  • Frequent travel throughout the assigned territory.
  • Available to work and travel on the weekends and evenings, as needed.
  • Continuous verbal and written communication.
  • Must have a valid driver's license and active vehicle insurance policy.

Physical Job Requirements

  • Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
  • Sitting, standing and/or walking for up to eight plus hours per day.
  • Frequent bending/stooping, squatting and balance.

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