Field Clinical Manager: Pennsylvania
BIOTRONIK · Field, MN · 18 mo ago
RemoteRemoteHealthcareFull-time
Responsibilities
- Assess and identify training needs and gaps and provide coaching and development for direct reports.
- Resolve scheduling conflicts that require resources within or outside the region.
- Provides clinical support and education to local Field Clinical Specialists as needed by supporting CRM procedures.
- Increasing efficiencies of clinical support by leveraging remote technologies.
- Collaborate with Regional Sales Director to ensure clinical team goals, objectives and support are aligned with the regional sales strategy.
- Lead Zero Gravity sales efforts for assigned geography.
- Communicates regularly with direct reports, Regional Sales Manager, CRM Sales Reps, peers, and Area Vice President regarding clinical activities and changes in the marketplace.
- Oversees T&E for clinical team members including the timely review and approval of expense reports.
- Respond to customer needs related to products and services by developing creative and feasible solutions or working with other related personnel to develop solutions.
- Provide ongoing training and development of team members, and facilitate and manage company-sponsored training and events.
- Provide feedback during regular field visits and formally during corporate mid-year and annual performance review process.
- Lead team in the achievement of organizational goals.
- Guide, coach, direct, and develop direct reports.
- Foster a diverse workplace that enables all participants to contribute to their full potential in pursuit of organizational objectives.
- Monitor and ensure compliance with company policies and procedures (e.g. federal/country and regulatory requirements).
Requirements
- Bachelor’s degree plus 5 years of related work experience.
- IBHRE certification and demonstrated aptitude in CRM therapy knowledge for implants and device support.
- Strong business acumen and strategic problem-solving skills.
- Ability to interact effectively with internal and external customers.
- Ability to manage conflict effectively and effect change.
- Strong oral and written communication skills.
- Must be energetic, organized, determined and goal-oriented.
- Must demonstrate a strong work ethic.
- Willingness to travel overnight up to 50%.
- Frequent travel throughout the assigned territory.
- Available to work and travel on the weekends and evenings, as needed.
- Continuous verbal and written communication.
- Must have a valid driver's license and active vehicle insurance policy.
Physical Job Requirements
- Frequent 2-handed lifting of up to 40 lbs. from floor to chair/table and from one to another surface at approximately the same level.
- Sitting, standing and/or walking for up to eight plus hours per day.
- Frequent bending/stooping, squatting and balance.