Field Claims Specialist - Workers' Compensation

Responsibilities

• Manage a caseload of complex Minnesota workers' compensation claims, some involving significant exposure.
• Investigate claims and gather facts to determine coverage, compensability, and benefit eligibility.
• Analyze claims and develop effective resolution strategies.
• Establish and manage claim reserves.
• Negotiate settlements and drive timely claim resolution.
• Conduct face-to-face meetings with injured workers, employers, and other stakeholders.
• Prepare and present large loss reports to internal and external audiences.
• Attend mediations, settlement conferences, pre-trials, and trials as needed.
• Persistently partner closely with defense attorneys, medical case managers, surveillance vendors, and other claim resources.
• Ensure claims are handled in compliance with Minnesota workers' compensation laws and regulations.

Qualifications

• Typically requires 10+ years of workers' compensation claims handling experience; exceptional candidates with 7+ years of proven success handling complex or high-exposure Minnesota workers' compensation claims will be considered.
• Active Minnesota Adjuster's License required.
• Strong knowledge of Minnesota workers' compensation laws, regulations, and claim handling practices.
• Demonstrated ability to independently investigate, evaluate, negotiate, and resolve complex claims.
• Excellent written and verbal communication skills with the ability to build strong relationships with a variety of internal and external stakeholders.
• Professional designations such as Associate in Claims (AIC) are preferred.
• Ability to travel approximately 60% of the time.