Field Claims Representative

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join their team. This role handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely.

Desired Skills & Experience

• Bachelor’s degree or direct equivalent experience handling property and casualty claims
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is preferred but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities and benefits, including:

• A competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

About the Role

Join a company that cares about its employees and the communities they serve. Auto-Owners Insurance is committed to providing a supportive and inclusive workplace where all employees feel valued and empowered to succeed.

Schedule

Auto-Owners Insurance offers a flexible schedule to accommodate the needs of our employees and the demands of the insurance industry.

Qualifications

The ideal candidate will have a strong background in property and casualty claims handling, with a focus on property claims. Field claims handling experience is preferred but not required. Knowledge of Xactimate software is preferred but not required.

Skills

Excellent communication skills (written and verbal) are essential, as is the ability to resolve complex issues, organize and interpret data, handle multiple assignments, and effectively deal with a diverse group of individuals. The ability to accurately deal with mathematical problems, including geometry and financial areas, is also important. Candidates should be able to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage.

Benefits

Auto-Owners Insurance offers a comprehensive benefits package, including:

• A competitive base salary
• Matched 401(k)
• Fully-funded pension plan (once vested)
• Bonus programs
• Generous paid time off including holidays, vacation days, personal time, and sick leave

Pay

Auto-Owners Insurance offers a competitive base salary, along with other benefits such as a fully-funded pension plan and bonus programs.

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.