Field Case Manager

About the role

Sedgwick Field Case Managers work face-to-face with injured workers and medical providers to facilitate recovery through advocacy, progressive medical treatment, and timely return-to-work. You will act as a liaison and provide communication between all involved parties. While frequent travel is required, you will maintain a home-based office.

Responsibilities

• Serve as patient advocate to support, guide, and coordinate care for injured workers, families, and caregivers as they navigate the recovery process.
• Assist injured workers in achieving recovery and autonomy through advocacy, communication, education, identification of service resources, and service facilitation.
• Identify appropriate providers and facilities throughout the continuum of services, ensuring resources are used in a timely and cost-effective manner to obtain optimum value for both the client and reimbursement source.

Requirements

• RN licensure preferred; or bachelor’s degree in health or human services field required with one of the following certifications: CCM, CDMS, or CRC.
• Valid driver’s license required.
• High-speed internet required.
• Employment may be contingent upon successful completion of a motor vehicle record (MVR) check, where job-related.

Skills

• Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem-solving, analysis, and discretion.
• Ability to handle work-related stress and multiple priorities simultaneously while meeting deadlines.
• Computer keyboarding proficiency.
• Travel as required.

Benefits

• Blended work environment (remote and in-person).
• Meaningful work promoting critical thinking and problem-solving.
• Ongoing learning and professional growth opportunities.
• Strong team environment and supportive culture.
• Recognition of successes and celebration of achievements.
• Diverse and comprehensive benefits package, including:
  • Three medical and two dental plans to choose from.
  • Tuition reimbursement eligible.
  • 401K plan with a 50% match on every dollar contributed up to the first 6% saved.
  • 4 weeks of PTO in your first full year.