Field Care Manager; Behavioral Health

About the role

The Field Care Manager, Behavioral Health 2 assesses and evaluates members' behavioral health and psychosocial needs to achieve and/or maintain optimal wellness. This role guides members and their support systems in navigating behavioral health, medical, and community resources to support improved health outcomes. The Field Care Manager, Behavioral Health 2 employs evidence-based strategies to manage members' behavioral, physical, environmental, and psychosocial needs. Responsibilities include identifying barriers, coordinating care, monitoring progress, and adjusting interventions to support outcomes.

Core Responsibilities

• Conduct comprehensive behavioral health assessments
• Develop member-centered care plans with measurable outcomes
• Coordinate services across providers and community resources
• Support reentry and care transitions, including incarceration discharge
• Conduct field visits and telephonic outreach

Field-Based Responsibilities

Visits occur in homes, community settings, hospitals, shelters, and correctional facilities. These visits are essential to the role.

Work Environment

• Field-based and telephonic
• Travel required: Up to 75% (30–40 miles)
• Quarterly meetings in Louisville, KY

Required Qualifications

• Master's degree in a Behavioral Health or related field.
• Active, unrestricted Kentucky licensure in one of the following:
  • Licensed Clinical Social Worker (LCSW)
  • Licensed Professional Clinical Counselor (LPCC)
  • Licensed Marriage and Family Therapist (LMFT)
  • Other independent Kentucky behavioral health license with at least 1 year of post-degree clinical experience
• OR Active, unrestricted Kentucky Registered Nurse (RN) license, with a bachelor's degree in nursing, and a minimum of 3 years of behavioral health experience.
• 2+ years of case management or care management experience.
• Experience working with adult populations.

Preferred Qualifications

• Experience working with the Kentucky Medicaid population.
• Managed care experience.
• Certified Case Manager (CCM) certification.
• Experience supporting individuals with Severe and Persistent Mental Illness (SPMI) and/or Substance Use Disorder (SUD).
• Experience working with high-risk populations.
• Knowledge and application of motivational interviewing and trauma-informed care practices.
• Experience in behavior change, health promotion, wellness coaching, and member engagement.
• Bilingual in English and Spanish, with the ability to speak, read, write, interpret, and explain documents in Spanish.

Schedule

• Monday through Friday, 8:00 AM – 5:00 PM with flexibility to work overtime as needed.
• Work Location: Kentucky.
• Work Style: Field.
• Travel Requirements: Up to 75% travel, approximately 40 miles per day, with quarterly meetings in Louisville, KY.

Additional Requirements

• This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
• This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individual must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher.

Pay

$65,000 - $88,600 per year. This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Benefits

Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.