Field Care Manager Behavioral Health

About the role

The Field Care Manager, Behavioral Health 2 assesses and evaluates member's needs to achieve and maintain optimal wellness state. They guide members/families toward resources appropriate for the care and wellbeing of members, facilitating interaction with these resources. Work assignments are varied and frequently require interpretation and independent determination of the appropriate courses of action. Reporting to Manager, Care Management Behavioral Health, the Field Care Manager, Behavioral Health 2 employs various strategies and techniques to manage a member's physical, environmental, and psycho-social health issues. They resolve barriers that hinder care, ensuring the patient is progressing towards desired outcomes through assessments and evaluations. May create member care plans.

Responsibilities

• Interpret and independently determine appropriate courses of action for member care
• Resolve barriers that hinder care
• Ensure patient is progressing towards desired outcomes through assessments and evaluations
• Create member care plans
• Manage physical, environmental, and psycho-social health issues
• Understand department, segment, and organizational strategy and operating goals

Requirements

• Active, unrestricted SC Licensed Masters Social Worker (LMSW), OR active, unrestricted compact Registered Nurse (RN) license
• 2+ years or more of experience working as a behavioral health professional
• Reside and perform work in the state of South Carolina and willing to travel up to 25% of the time
• Separate room with a locked door for a home office
• Experience supporting patients telephonically
• Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment
• Experience working with both children and adults

Qualifications

• Skills in behavioral change, health promotion, coaching and wellness
• Proficiency in using electronic information systems and Microsoft Office tools (Word, Outlook, Excel)

Preferred Qualifications

• Experience supporting patients telephonically
• Experience working in Community Mental Health or as part of a crisis response team or Assertive Community Treatment (ACT) team, and substance use disorder treatment
• Experience working with both children and adults

Benefits

Includes medical, dental, and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance, and many other opportunities. Also includes a bonus incentive plan.

Pay Range

$65,000 - $88,600 per year

Schedule

Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs and requires approval.

Additional Information

Field - this role will travel up to 25% of the time to visit member homes or facilities in the area. Hours: Must be able to work a 40 hour work week, Monday through Friday 8:00 AM to 5:00 PM, over-time may be requested to meet business needs and requires approval. Additional Information TB Statement This role is considered patient facing and is part of Humana’s Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB. Driving Statement This role is part of Humana's driver safety program and therefore requires an individual to have a valid state driver's license and are expected to maintain personal vehicle liability insurance. Individuals must carry vehicle insurance in accordance with their residing state minimum required limits, or $25,000 bodily injury per person/$25,000 bodily injury per event /$10,000 for property damage or whichever is higher. Mileage reimbursement is provided for work-related travel. Eligible mileage includes: Travel from your home to your first work location of the day. Travel between client or assignment locations during the workday. Travel from your final work location back to your home. Work at Home Requirements: To ensure Home or Hybrid Home/Office employees’ ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information. Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required. Scheduled Weekly Hours 40