Field Care Coordinator- Bilingual Preferred

Become a part of our caring community. The Care Coach evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and families toward resources appropriate for their care and well-being.

About the role

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, assessing their needs and barriers, and connecting them with quality services to promote their ultimate well-being and drive health outcomes. This role is ideal if you enjoy applying creativity and skills to help those in need find long-term solutions.

We are looking for motivated and dynamic case managers who reside in Broward County, Florida. Work assignments are often straightforward and of moderate complexity. This role reports to the Regional Care Coach Manager.

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, Long-Term Care Facilities, and other care settings – 75-90% local travel
• Assess and evaluate members' needs and requirements to establish a member-specific care plan
• Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being
• Plan and implement interventions to meet those needs
• Coordinate services and monitor and evaluate the case management plan against the member's personal goals
• Guide members and families toward resources appropriate for their care
• Facilitate interactions with other payer sources, providers, interdisciplinary teams, and others involved in the member's care as required by our comprehensive contract

Requirements

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• OR Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience
• OR Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
• OR Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• AHCA Fingerprint Required
• This role is considered patient-facing and requires Tuberculosis (TB) screening
• Valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
• Access to reliable home internet meeting Humana's standards

Preferred Qualifications

• Prior nursing home diversion or long-term care case management experience
• Bilingual English/Spanish with ability to pass a Language Proficiency Exam
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience working with the geriatric population
• Experience with health promotion, coaching, and wellness
• Knowledge of community health and social service agencies and additional community resources
• 701B Certification
• Medication application (RFA) experience

Schedule

Monday-Friday, 8:30 AM - 5:00 PM

Scheduled weekly hours: 40

Pay

Current starting salary range for this role in this location is $60,000 - $65,000 per year based on experience and qualifications. The full compensation range is $53,700 - $72,600 per year.

Benefits

Humana offers competitive benefits starting on day one, designed to support whole-person well-being, including:

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off (including company and personal holidays, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance