Field Care Coordinator- Bilingual Preferred

The Care Coach evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and families toward appropriate resources for their care and well-being. This role involves straightforward to moderately complex work assignments and reports to the Regional Care Coach Manager.

We are looking for motivated and dynamic case managers who reside in Broward County, Florida. This rewarding role allows you to connect with members in their locations, assess their needs and barriers, and link them with quality services to promote well-being and drive health outcomes.

Responsibilities

• Visit Medicaid members in their homes, Assisted Living Facilities, Long-Term Care Facilities, and other care settings – 75-90% local travel
• Assess and evaluate members' needs to establish a member-specific care plan
• Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being
• Plan and implement interventions to meet those needs
• Coordinate services and monitor and evaluate the case management plan against the member's personal goals
• Guide members and families toward resources appropriate for their care
• Facilitate interactions with other payer sources, providers, interdisciplinary teams, and others involved in the member's care as required by our comprehensive contract

Requirements

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology)
• Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience
• Prior experience with Medicare & Medicaid recipients
• AHCA Fingerprint Required
• This role is considered patient-facing and requires Tuberculosis (TB) screening
• Valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits
• Home Internet Standards must be met

Preferred Qualifications

• Prior nursing home diversion or long-term care case management experience
• Bilingual English/Spanish with ability to pass a Language Proficiency Exam
• Experience with electronic case note documentation and documenting in multiple computer applications/systems
• Experience working with the geriatric population
• Experience with health promotion, coaching, and wellness
• Knowledge of community health and social service agencies and additional community resources
• 701B Certification
• Medication application (RFA) experience

Schedule

• Monday-Friday, 8:30 AM - 5:00 PM
• 40 scheduled weekly hours

Pay

The current starting salary range for this role in this location is $60,000 - $65,000 per year, based on experience and qualifications. The full compensation range is $53,700 - $72,600 per year.

Benefits

• Medical, dental, and vision benefits
• 401(k) retirement savings plan
• Paid time off, including company and personal holidays, paid parental and caregiver leave
• Short-term and long-term disability
• Life insurance
• All benefits start on day one of employment