Field Care Coordinator- Bilingual Preferred

Become a part of our caring community. The Care Coach evaluates members' needs and requirements to achieve and/or maintain optimal wellness by guiding members and families toward resources appropriate for their care and well-being.

About the role

This rewarding role allows you to spend time connecting with our members to ensure they receive the services they need. The Care Coach 1 role involves meeting members in their location, assessing their needs and barriers, and connecting them with quality services to promote their ultimate well-being and drive health outcomes. We are looking for motivated and dynamic case managers who reside in Broward County, Florida.

This role is considered patient-facing and involves 75-90% local travel to visit Medicaid members in their homes, Assisted Living Facilities, Long-Term Care Facilities, and other care settings.

Responsibilities

• Assess and evaluate members' needs and requirements to establish a member-specific care plan.
• Ensure members receive services in the least restrictive setting to achieve and/or maintain optimal well-being.
• Plan and implement interventions to meet those needs.
• Coordinate services and monitor and evaluate the case management plan against the member's personal goals.
• Guide members and families toward resources appropriate for their care.
• Facilitate interactions with other payer sources, providers, interdisciplinary teams, and others involved in the member's care as required by our comprehensive contract.

Requirements

• Bachelor's Degree with at least 2 years of relevant experience (Health Services, Social Work, Psychology), or
• Registered Nurse (RN), licensed in the state of Florida, with at least 2 years of relevant experience, or
• Licensed Practical Nurse (LPN), licensed in the state of Florida, with at least 4 years of relevant experience, or
• Case Worker with a minimum of 6 years of Health Services/Case Management Experience.
• Prior experience with Medicare & Medicaid recipients.
• AHCA Fingerprint Required.
• Valid state driver's license and proof of personal vehicle liability insurance with at least 100,000/300,000/100,000 limits.
• This role requires TB screening as part of Humana's Tuberculosis screening program.

Schedule: Monday-Friday, 8:30 AM - 5:00 PM.

Preferred Qualifications

• Prior nursing home diversion or long-term care case management experience.
• Bilingual English/Spanish with the ability to pass a Language Proficiency Exam.
• Experience with electronic case note documentation and documenting in multiple computer applications/systems.
• Experience working with the geriatric population.
• Experience with health promotion, coaching, and wellness.
• Knowledge of community health and social service agencies and additional community resources.
• 701B Certification.
• Medication application (RFA) experience.

Pay

Current starting salary range for this role in this location is $60,000 - $65,000 per year based on experience and qualifications. The full compensation range is $53,700 - $72,600 per year.

Benefits

Humana offers competitive benefits starting on day one, designed to support whole-person well-being, including:

• Medical, dental, and vision benefits.
• 401(k) retirement savings plan.
• Paid time off (including paid holidays, parental, and caregiver leave).
• Short-term and long-term disability.
• Life insurance.