Field Canvassing Team Lead

About the Company

Leaf Home turns complex home improvement projects into achievements. With over 50% of homeowners concerned about the cost and effort of home maintenance, we deliver remarkable, end-to-end experiences—getting the job done right at every step. We bring innovative products, the best people, and the highest standards to every project. Trusted by more than 1 million homeowners across the US and Canada, Leaf Home is America’s largest direct-to-consumer full-service provider of branded home services and products. Our award-winning offerings, including the patented LeafFilter gutter protection system, have earned recognition from Good Housekeeping, Qualified Remodeler, Angi, Consumer Reports, This Old House, and other consumer review platforms.

Powered by extraordinary people, we deliver innovative products and reliable services through 250+ regional sales and installation offices and comprehensive field support offices in New York and Hudson, Ohio. We’ve been consistently named one of the fastest-growing private companies by Inc. 5000 and recognized as a top employer nationally.

Benefits

• Industry-best compensation packages
• Competitive health, dental, and vision insurance
• 401k with company match
• Paid time off, including paid parental leave
• Individualized career development programs
• On-demand lunch program
• Childcare assistance
• Free gym membership
• Employee assistance programs (legal, financial planning, counseling)
• Employee discount marketplace
• Employee Resource Groups (VetConnect, DEI Committee, Women’s Committee)

Responsibilities

• Drive canvassing-based marketing initiatives to generate sales leads for sales representative follow-up.
• Identify, schedule, and plan route calendar (including evenings and weekends) for a team of Field Canvassers in an assigned territory.
• Manage a multi-team territory to generate customer lead generation.
• Recruit, hire, train, and develop a team of Field Canvassers, creating accountability through established marketing goals and KPIs.
• Manage permit requirements in assigned territories to ensure compliance with local ordinances and regulations.
• Collaborate with the Field Canvassing Manager and local Operations and Installation Managers to grow brand presence within the local market.
• Track and report canvassing lead generation metrics to evaluate performance and ROI of the territory.
• Exceed sales lead quotas based on established KPIs.
• Perform other duties as assigned by supervisor.

Requirements

• High school diploma or equivalent.
• 2+ years of management experience in field canvassing for the direct-to-consumer industry.
• Experience in customer service and/or sales.
• Experience in lead generation, experiential marketing, and/or field canvassing.
• Experience recruiting, onboarding, and training marketing, canvassing, and/or event staff.
• Knowledge of current best practices and new strategies for canvassing and direct-to-consumer field marketing.
• Ability to work outside in varying climates.
• Ability to work evenings and/or weekends.
• Ability to juggle various work activities and shift attention between tasks to meet stakeholder demands without “dropping the ball.”
• Ability to thrive in a fast-paced, high-energy, team-oriented environment with a “roll up your sleeves” and “win every day” mentality.
• Self-driven with a focus on accountability and goal accomplishment.
• Detail-oriented with a focus on efficient and effective task completion.
• Excellent verbal and written communication skills for interacting with internal and external stakeholders.
• Strong analytical skills to logically connect ideas, evaluate arguments, solve complex problems, and reflect on outcomes.
• Ability to provide timely and empathetic service through all communication channels, prioritizing peer and customer needs.
• Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status).

Preferred Qualifications

• Previous door-to-door canvassing experience.
• Home improvement knowledge and/or experience.

Schedule

• Local travel required.
• Additional hours may be required (exempt position).
• Evenings and/or weekends may be required.

Physical Requirements

• Field office/manufacturing/construction environment.
• Work outside in varying temperatures and climates.
• Sedentary work: exerting up to 10 pounds of force occasionally and/or negligible force frequently to lift, carry, push, pull, or move objects.