Field Calibration Technician

Position Summary

The Field Calibration Technician is responsible for providing on-site calibration, maintenance, and technical support to ensure customer equipment meets the highest standards of accuracy and compliance. This is a hands-on, customer-facing role ideal for someone who enjoys working independently while delivering exceptional service.

Key Responsibilities

• Perform on-site calibration, maintenance, and minor repairs on handheld pipettes and laboratory instruments
• Provide customer training and support to ensure proper use and care of equipment
• Accurately document calibration data, service activities, and maintenance records in compliance with company and regulatory standards
• Manage and coordinate daily service appointments and travel within assigned territory
• Operate a company-provided service vehicle to deliver efficient on-site service
• Collaborate with internal teams to improve processes and enhance customer experience
• Maintain current knowledge of products, calibration methods, and industry standards

Qualifications

• Minimum 1 year of experience in field service, calibration, or technical support (lab or life sciences preferred)
• Experience with pipette calibration is a plus
• Knowledge of quality systems and regulatory requirements in life sciences is preferred
• Proficiency with calibration software, diagnostic tools, and digital systems
• Strong troubleshooting and problem-solving skills
• Excellent communication and customer service skills
• Ability to work independently, manage schedules, and prioritize tasks
• Willingness to travel locally with occasional travel outside the region
• Ability to lift up to 50 lbs.
• Valid driver’s license required

What We Offer

• Competitive compensation and benefits package
• Company-provided service vehicle and tools
• Opportunity to work in a dynamic, field-based role
• Career growth within a global, innovative organization
• Supportive team environment with ongoing training

Work Environment & Travel

• Field-based role requiring regular travel to customer sites in the Greater Boston community
• Combination of independent work and team collaboration

Pay

TBD

Schedule

TBD

Benefits

Folded due to lack of specific details