Field Brand Ambassador

Duties and Responsibilities

• Engage with prospective and existing agencies, end customers and consumers in a professional and friendly manner
• Grow the volume of transactions and increase profitability, visit ALL agents in assigned territory
• Dress agent locations according to brand standards
• Participate in the development of promotional programs
• Execute marketing and promotional initiatives
• Reinforce and increase brand awareness, educate consumer and partners on brand attributes
• Thoroughly understand our products and services to educate and train our agents
• Engage with consumers at agents’ location, set up in-store promotional events and other marketing initiatives to promote the brand
• Aid with marketing and promotional activities such as massive events, trade shows, grass root events, festivals, fairs, or parades
• Perform some activities related to our rewards program, training agencies, helping end customers to enroll, and promote the program
• Collaborate with the Marketing Department in market research activities
• Communicate market conditions to the Marketing Department and the local Sales Team; report agency needs, monitor competitive pricing and exchange rates, collaborate with market research activities, report any relevant information about the industry
• Review the production numbers daily (remote access to the system will be made available) and watch for red flags
• Respond to any shifts in market conditions swiftly and resolve issues before they become problematic or detrimental to growth
• Cook with other departments
• Coordinate with and maintain open lines of communication with other departments
• Participate in credit and collection effort

Qualifications

• Fluency in Microsoft Excel and PowerPoint
• Bi-Lingual English/Spanish
• Excellent presentation skills, verbal and written communication skills, and interpersonal skills
• Highly motivated team player with a strong desire for success
• Experience in the money transfer industry is a plus

Working Conditions

• This position will work remotely at agency locations, traveling 99% of the time around the assigned area
• Must be willing to work flexible hours including evenings and weekends according to the needs of the business
• Must wear a company branded shirt and wear professional attire all the time

Benefits

• Major medical/Dental/Vision insurance
• Life and Disability insurance
• Vacation
• Sick Days
• 11 Paid Holidays
• 401k with Employer Match
• Parental Leave
• Employee Assistance Program