Field Auto Adjuster - Springfield, VA

About the role

Are you someone who enjoys being on the move, solving problems, and making a real impact for customers? As a Field Auto Adjuster, you'll be at the forefront of our claims process—meeting customers where they are, whether it's at their home, a repair shop, or a tow yard. You'll take the lead in writing estimates and guiding customers through the repair or total loss process, using a mix of in-person visits, virtual inspections, and written communication.

Responsibilities

• Taking the lead in writing estimates and guiding customers through the repair or total loss process
• Evaluating damage on-site or collaborating with body shops and service providers
• Utilizing a mix of in-person visits, virtual inspections, and written communication
• Collaborating with body shops and service providers
• Managing multiple assignments effectively

Requirements

• 18+ months’ experience in auto collision estimating using CCC One
• A High School Diploma or a GED
• Proficient written and verbal communication skills to effectively interact with customers
• Strong attention to detail and ability to write precise and comprehensive estimates
• Comfortable with utilizing technology and various platforms for claims processing
• Excellent time management and organizational skills
• Valid driver's license and willingness to travel as part of the job requirements

Qualifications

• High School Diploma or a GED
• 18+ months’ experience in auto collision estimating using CCC One
• Valid Driver's License

Skills

• Technical know-how
• Customer service
• Field work
• Technical know-how
• Customer service
• Field work

Benefits

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives

Pay

$60,000.00 - $117,700.00 annually

Schedule

Field-based role

Benefits

• Company Car

Notes

• The preceding description is not designed to be a complete list of all duties and responsibilities. May be required to perform other related duties as assigned.
• Regular, predictable attendance is an essential function of this job.
• This position is not available for residents of Washington, California, Alaska, and Hawaii.