Field Auto Adjuster - Philadelphia, PA

About the role

Drive sales growth by engaging with interested prospective customers, all while working remotely. No cold calling—connect through inbound calls and proactive outbound calls with active insurance shoppers. Enjoy competitive compensation with a base salary + uncapped performance-based incentives and sell reputable products from Allstate and our family of brands.

Responsibilities

• Drive sales growth by engaging with interested prospective customers, all while working remotely. No cold calling—connect through inbound calls and proactive outbound calls with active insurance shoppers.
• Enjoy competitive compensation with a base salary + uncapped performance-based incentives and sell reputable products from Allstate and our family of brands.
• Engage in a variety of interactions, whether face-to-face, virtual, or written, as you assess damages and finalize estimates with both customers and repair shops.
• Evaluate and negotiate claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
• Utilize multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using your sharp critical thinking skills.
• Protect the company financially by executing policies along policy agreements, and keep a clear record of your work in a claims system that you will be trained on.

Requirements

• 18+ months’ experience in auto collision estimating using CCC One
• Proficient written and verbal communication skills to effectively interact with customers
• Strong attention to detail and ability to write precise and comprehensive estimates
• Comfortable with utilizing technology and various platforms for claims processing
• Excellent time management and organizational skills to manage multiple assignments effectively
• Valid driver's license and willingness to travel as part of the job requirements

Qualifications

• Valid driver's license and willingness to travel as part of the job requirements

Skills

• Compensation offered for this role is 60,000.00 – 117,700.00 annually and is based on experience and qualifications
• Learning agility
• Quickly adapt to new situations, continually build new skills, experiment, and embrace new ways of doing things
• Customer centricity
• Deliver exceptional experience with a customer-first mindset and human-centered design
• Digital literacy
• Discover and apply emerging digital technology tools, data and insights
• Results-oriented
• Start with measurable outcomes and drive results with speed
• Inclusive leadership
• Integrate diverse viewpoints into decision-making processes to enhance creativity and innovation

Benefits

• Competitive salary based on experience and qualifications
• Medical, dental, and vision coverage
• Allstate pension plan and 401(k) savings plan
• Ayco financial coaching
• Spring Health mental and emotional wellbeing resources
• Paid parental leave
• Adoption reimbursement
• Paid time off
• Tuition reimbursement
• Wellness incentives

Pay

Compensation offered for this role is 60,000.00 – 117,700.00 annually and is based on experience and qualifications.

Schedule

This position is a field-based role. To be eligible for this role, you must be located in the following locations: Philadelphia, PA. This position is eligible for a monthly internet stipend of $80 to offset the costs of internet expenses.

Company Car

Based on our Company Car Guidelines, this role may qualify for a company car. Our leadership team determines this based on annual work mileage for this location. You may be required to use your personal vehicle until these guidelines are met. We offer mileage reimbursements for personal vehicle usage during work.

Notice of Licensing Requirement

• As a condition of employment, you may be expected to obtain an adjuster’s license in multiple markets
• All required licenses will need to be obtained within 60 days of hire
• You must maintain all licensing required for your role. This includes any continuing education and/or other state-affiliated requirements for licensing renewal
• This role offers a sign on bonus of $1,000 if you have an active appraiser license or active adjuster license in TX, FL, or your resident state (current employees and candidates who have previously worked for and are seeking to be rehired at Allstate and its family of companies are not eligible for this sign-on bonus)

Notes

• The candidate(s) offered this position will be required to submit to a background investigation
• This position is not available for residents of Washington, California, Alaska, and Hawaii