Field Applications Engineer

Responsibilities

• Perform daily operation, routine maintenance, and troubleshooting of high-purity online chemical analyzers, water quality monitoring systems, and related instrumentation.
• Support installation, commissioning, calibration, and field service of monitoring equipment at semiconductor customer sites.
• Follow standardized procedures for chemical reagent preparation, mixing, handling, and equipment support.
• Maintain accurate technical logs, maintenance records, calibration reports, chemical usage records, and service documentation.
• Aid in identifying equipment issues, troubleshooting system performance, and coordinating technical solutions with internal engineering teams.
• Communicate professionally with customer site contacts, internal technical teams, and overseas engineering support teams.
• Support semiconductor facility operations in subfab or industrial environments, including walking jobsite areas and wearing required PPE.
• Follow all site-specific safety requirements, including chemical handling, PPE, steel-toe footwear, and customer safety protocols.
• Support continuous improvement of maintenance processes, technical procedures, and customer service standards.
• Perform additional technical service and field support duties as assigned.

Qualifications

• Bachelor’s degree in Engineering, Chemistry, Physics, Environmental Science, or a related technical field preferred.
• Associate degree with 3+ years of relevant technical field experience may also be considered.
• 3–5 years of experience in field service, analytical instrumentation, gas analyzers, water quality systems, semiconductor facilities, petrochemical, oil & gas, or related technical environments preferred.
• Experience with online analyzers, chemical analysis equipment, LC systems, mass spectrometry, or related instrumentation is a plus.
• Basic understanding of semiconductor, high-purity water, gas systems, petrochemical, or advanced manufacturing environments preferred.
• Mandarin-English bilingual ability is highly preferred for communication with Taiwan-based technical teams.
• OSHA 10 or OSHA 30 preferred; candidates must be willing to obtain certification if not already certified.
• Comfortable working in industrial customer-site environments, including subfab/facility areas with required PPE.
• Able to stand, walk, and move around industrial facilities for extended periods.
• Able to safely lift and carry equipment up to 40 lbs as needed.
• Strong troubleshooting, documentation, communication, and customer service skills.
• Professional, dependable, presentable to customers, and able to work independently with good judgment.
• Open to Taiwan-based technical training.