Field Application Scientist, Downstream Bioprocessing (MA)
About the role
We are seeking a dynamic and enthusiastic Order Support Customer Care representative to join our team. This role involves running reports, investigating order issues, assisting customers with inquiries, and maintaining a positive customer experience. The ideal candidate should have strong communication skills and enjoy working both in-office and remotely.
Responsibilities
- Run reports and investigate order issues
- Assist customers with inquiries and provide solutions
- Maintain a positive and efficient customer experience
- Communicate effectively with internal and external stakeholders
- Work both in-office and remotely
Requirements
While not specified, candidates should have a passion for science and technology, excellent communication skills, and the ability to work independently and as part of a team.
Qualifications
Not specified.
Skills
- Strong communication skills
- Ability to work independently and as part of a team
- Experience with customer service and problem-solving
Benefits
Not specified.
Pay
Not specified.
Schedule
Not specified.
Accessibility/Disability Access
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.