Field Application Scientist, Downstream Bioprocessing (MA)

About the role

We are seeking a dedicated and enthusiastic Order Support Customer Care representative to join our team. This role involves running reports, investigating order issues, assisting customers with inquiries, and maintaining a positive customer experience. You will work closely with a supportive team and enjoy flexible work arrangements.

Responsibilities

• Run reports and investigate order issues
• Assist customers with inquiries and provide solutions
• Maintain a positive customer experience
• Work collaboratively with a supportive team
• Enjoy flexible work arrangements including both office and remote work

Requirements

While not specified, candidates should have strong communication skills, a passion for customer service, and the ability to work independently and as part of a team. Experience in a similar role is preferred but not required.

Qualifications

Not specified, but candidates should demonstrate a commitment to excellence and a desire to contribute to Thermo Fisher Scientific's mission of making the world healthier, cleaner, and safer.

Skills

Not specified, but candidates should possess excellent problem-solving abilities, strong organizational skills, and the ability to handle multiple tasks efficiently.

Benefits

Not specified, but Thermo Fisher Scientific offers competitive compensation, comprehensive benefits, and opportunities for professional growth and development.

Pay

Not specified, but pay is commensurate with experience and qualifications.

Schedule

Not specified, but the schedule is flexible and can accommodate your needs.

Accessibility/Disability Access

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.