Field Application Engineer- Hyperscaler

About the role

Molex Optical Connectivity Group is seeking a Field Application Engineer (FAE) to lead, promote, and resolve technical and engineering barriers in designing Molex optical connectivity solutions into hyperscale data center customers.

Responsibilities

• Support customer engineering contacts and the Molex sales team to secure new design wins and a convertible Salesforce pipeline that leads to profitable year-over-year growth.
• Establish strategic and differentiated technical relationships with key engineering, system architecture, and deployment contacts at target hyperscale accounts.
• Provide innovative solutions to customer applications utilizing Molex optical connectivity products, along with the related connectors, patch cords, trunks, and panels that make up end-to-end infrastructure in hyperscale data centers.
• Work closely with customer development, manufacturing, process, and reliability teams to resolve technical issues associated with optical connectivity design-in, installation, and qualification.
• Work with customer engineers to define and validate optical infrastructure including trunks, patch cords, cassettes, connectors, and panels from switch and compute platforms to the broader fiber plant, including polarity, labeling, manageability, and capacity planning.
• Function as a technical advisor, offering insights and recommendations to optimize customer deployments and future architecture choices.
• Identify, diagnose, and resolve complex technical issues related to product integration, system fit, optical loss budgets, mechanical interfaces, serviceability, and deployment constraints.
• Work with internal engineering, product management, advanced development, and sales teams to escalate and resolve critical customer issues.
• Identify market and technology trends in hyperscale datacenter optical infrastructure and communicate internally to help shape roadmap priorities and differentiated solutions.
• Develop supporting documents, application notes, and customer-facing technical guidance.
• Share knowledge and collaborate with other Molex FAEs and cross-functional teams in the datacenter and hyperscale ecosystem.
• Assist Product Marketing with competitive insights, customer system feedback, and market requirement inputs.

Requirements

• Bachelor’s degree in Electrical Engineering, Mechanical Engineering, Optical Engineering, Physics, Computer Engineering, or related field.
• 5+ years of relevant engineering experience within the electronics, datacenter, or optical connectivity industry.
• Experience directly interfacing with customers in a technical, application engineering, systems engineering, or field engineering role.
• Strong understanding of hyperscale datacenter architecture, networking, storage, compute, and optical infrastructure deployment models.
• Experience managing projects, dynamically prioritizing assignments, and working independently across multiple internal and external stakeholders.