Field Account Manager, Redi Carpet

Join Redi Carpet, the industry leader trusted by multifamily communities for exceptional flooring solutions, outstanding service, and dependable quality. As a Field Account Manager serving the Ontario, CA (Riverside) market, you'll build lasting relationships with property managers, owners, and community teams while driving business growth across your territory.

About the role

Exceed sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drive growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle, more than 50% of the average work week. A Motor Vehicle Record (MVR) report will be run, and an acceptable MVR is required.

Responsibilities

• Manage sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generate a strategic sales call schedule and engage in face-to-face customer visits to identify opportunities and enhance sales revenue through value-added solutions, navigating objections and adversities.
• Identify, develop, and maintain a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a designated customer relationship manager tool.
• Focus on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implement approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, maintaining industry-specific product knowledge and a deep understanding of specialized services.
• Utilize Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Review customer portfolio to identify and drive action with underperforming accounts.
• Collaborate with inside sales to support business growth and development.

Qualifications

• Bachelor’s degree in business administration or a related field (preferred).
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.
• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Skills

• Identifies key barriers/core problems and applies problem-solving skills to deal creatively with complex situations.
• Troubleshoots and resolves complex problems, making decisions under conditions of uncertainty, sometimes with incomplete information.
• Independently performs assignments with instruction limited to expected results; determines and develops an approach to solutions.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work.

Work Environment

• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about; occasional need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance