Field Account Manager, Redi Carpet

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting.

This position requires operation of a company vehicle, or a personal vehicle, for more than 50% of the average work week. A Motor Vehicle Record (MVR) report will be run, and an acceptable MVR is required.

Responsibilities

• Manages sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify opportunities and enhance sales revenue through value-added solutions, navigating objections and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships while maintaining industry-specific product knowledge and specialized services expertise.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Requirements

• Bachelor’s degree in business administration or a related field.
• Business-to-Business sales experience, including experience using sales techniques such as Consultative or Solution-Based Selling.
• Proficiency with Salesforce.
• Typically requires BS/BA in a related discipline with 5-8 years of experience, or MS/MA with 3-5 years of experience in a related field. Certification may be required in some areas.

Skills

• Identifies key barriers and applies problem-solving skills to handle complex situations creatively.
• Troubleshoots and resolves complex problems, making decisions under uncertainty with incomplete information.
• Independently performs assignments with limited instruction, determining approaches to solutions.
• May oversee projects, including planning, assigning, monitoring, and reviewing progress and accuracy.
• Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area; unpleasant conditions are infrequent and not objectionable.
• Most of the time is spent sitting with frequent opportunities to move; occasional need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.