Field Account Manager, Redi Carpet

Join Redi Carpet, the trusted leader in multifamily flooring solutions, and make your mark in the Seattle market. As a Field Account Manager, you'll build strong relationships with property managers and owners, drive sales growth, and represent a brand known for exceptional service and quality.

About the role

Exceed sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drive growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle, and such operation is done consistently more than 50% of the average work week. A Motor Vehicle Record (MVR) report will be run, and an acceptable MVR is required.

Responsibilities

• Manage sales and customer retention initiatives to enhance overall sales performance, profitability, and customer satisfaction, while overseeing planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generate a strategic sales call schedule and engage in face-to-face customer visits to identify opportunities and enhance sales revenue through value-added solutions, navigating objections and challenges.
• Identify, develop, and maintain a pipeline of qualified, managed accounts to meet or exceed total sales and margin plans using a designated customer relationship manager tool.
• Focus on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth.
• Implement approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, maintaining industry-specific product knowledge and understanding of specialized services.
• Utilize Salesforce reporting and data analysis to identify opportunities within the territory for sales and revenue growth.
• Review customer portfolio to identify and drive action with underperforming accounts.
• Collaborate with inside sales to support business growth and development.

Requirements

• Identify key barriers/core problems and apply problem-solving skills to deal creatively with complex situations.
• Make decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
• Independently perform assignments with instruction limited to expected results; determine and develop an approach to solutions.
• May oversee the completion of projects and assignments, including planning, assigning, monitoring, and reviewing progress and accuracy of work.
• Contribute to employees' professional development but does not have hiring or firing authority.

Preferred Qualifications

• Bachelor’s degree in business administration or a related field.
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.

Work Environment

• Located in a comfortable indoor area; any unpleasant conditions would be infrequent and not objectionable.
• Most of the time is spent sitting in a comfortable position with frequent opportunity to move about; on rare occasions, there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires a BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR an MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Benefits

• Medical (with Prescription drug coverage), dental, and vision plans
• Health care and Dependent Care FSA (as applicable)
• 401(K) with company match
• Paid Holiday, Vacation, Personal Time, and Wellness Day
• Paid Sick Time
• Life and Accidental Death & Dismemberment Insurance
• Short and Long-term Disability Insurance
• Critical Illness Insurance
• Accident Insurance
• Whole Life insurance
• Commuter Benefits
• Tuition Reimbursement
• Employee Assistance Program
• Adoption and Surrogacy Assistance