Field Access Specialist - Houston

About the Role

The priority of the Field Access Specialist (FAS) is to support timely and successful patient access to prescribed UCB medications by engaging with Healthcare providers to provide appropriate education to navigate payer barriers. This role is critical in bridging the gap between the prescriber’s clinical decision and actual patient treatment initiation. For a UCB Field Access Specialist (FAS), no two days are ever the same.

Who You’ll Work With

The FAS provides support to all sites of care on local, regional, and national payer coverage, pharmacy benefits, and payer policies for UCB Immunology medicines. FAS’s will interact with various sites of care, including:

• Private practices
• Group practices
• Academic Medical Centers
• Integrated Delivery Networks (IDNs) with Dermatology departments and associated Specialty Pharmacies
• Integrated Health Systems with Dermatology departments and associated Specialty Pharmacies
• Private Equity and Venture Capital Backed Dermatology Groups
• Other sites of care within their assigned geography

The UCB FAS is a non-promotional functional role reporting into the UCB Market Access, Access, and Reimbursement Department.

What You’ll Do

• Support all Dermatology accounts prescribing UCB medicines, with a focus on new account experiences for positive outcomes.
• Educate and partner with office staff to embed functional processes and seek operational improvements.
• Monitor data dashboards and communicate with internal/external partners to intervene in escalated patient access cases.
• Collaborate with HUB case managers to ensure account and patient support, tracking authorizations, appeals, shipments, and milestone deadlines.
• Identify and address operational issues, ensuring smooth transitions to commercial specialty pharmacies (SPs).
• Partner with SP NAE teams to escalate cases and provide field support for patient cases.
• Educate and support IDN/Academic SPs to ensure processes lead to patients receiving UCB medicine.
• Communicate and collaborate with internal stakeholders (Regional Sales Leads, District Sales Leads, Clinical Account Specialists) to support offices.
• Lead field-based initiatives for payer changes affecting local, regional, or national markets, educating accounts on necessary steps.

Minimum Requirements

• Bachelor's Degree
• 8+ years of experience in biopharmaceutical or related fields, including:
  • Market Access-related positions
  • Sales, Sales Leadership, Learning and Development/Training
  • Medical Affairs (MSL), Thought Leader Liaison (TLL), Marketing
  • Patient Services, Account Management
  • Reimbursement and/or patient access experience within Specialty Pharmacy, Academic Medical Centers/IDNs, Hub Service Vendors, or healthcare provider settings
• 4 years of experience in Coverage/Access, Reimbursement, or Account Management, or equivalent in related healthcare, pharmaceutical, or payer environments
• Valid US Driver’s License with no more than 3 moving violations in the past 2 years
• Must reside within the assigned territory (Houston, TX)