Fiber Technician ***Training Provided***

Job Overview

Fiber Installation Technician (Cable Installer) work both inside and outside the home and are responsible for the installation and customer experience of the new Broadband integrated digital TV, high speed Internet and voice services.

The company provides vehicle, gas, cell phone, tablet, uniform. A new service order may include connecting fiber optic jumpers and drops (AERIAL, BURIED AND PLENUM), splicing of fiber drop connectors, installation of ONT and power supplies, installing COAX or CAT5 wiring, burying CAT5/COAX up to 50 ft, configuration of customer-owned computers, educating customers about Internet access, verifying service, and if video service is ordered, running COAX cable to TV boxes, running CAT5E cable from routers to network interface modules, taking DB loss readings at all splitter points and terminated ends, initializing set up box for activation on fiber network, programming of remote controls, and educating customers on video products and services.

Job Requirements

• Valid state driver’s license and non-negligent driving record.
• Meet safety restriction weight limit of 275 lbs.
• Able to lift and move up to 100 lbs.
• Must be able to work flexible hours with the understanding that workdays can be in excess of normal hours and some weekend and holiday work may be required.
• Must pass a pre-employment background check and drug/alcohol screen.
• Able to visually perceive differences in wire and cable colors.
• Able to complete on-the-job and/or classroom training in order to remain competitive in the telecommunications field.
• Able to be “on call” and “on standby” in relation to the workload.

Special Requirements

• Able to demonstrate knowledge of computer operating systems (i.e., MS 98SE, 2000, XP and above).
• Experience cabling various electronic components (e.g., modems, routers, TVs, stereo systems and home entertainment systems).
• Experience working with CAT 5 and COAX wiring.
• Able to provide efficient, quality customer service to both internal and external customers both face-to-face and over-the-phone.
• Able to recognize and identify sales opportunities that meet the needs of customers and the company including promoting and closing sales of products and services.
• Knowledge of basic electricity, as it relates to telecommunications (through classes or on the-job training), which includes: knowledge related to the basic principles, theories, and applications of electricity (e.g., voltage, current, resistance, power, grounding, insulation, Ohm’s Law, AC/DC); knowledge of basic electrical components (e.g., conductors, insulators, switches, capacitors, inductors, transformers) and basic circuit design; and knowledge of the operation and application of common electrical components and common measurement instruments (e.g., multi-meters,).
• Working knowledge of hand and power tools.
• Able to work well with others to achieve common goals and to foster a cooperative climate, as well as to work independently in the field with little supervision.
• Able to perform job activities outdoors in different weather conditions (e.g., extreme cold and/or heat, inclement weather).

Physical Demands

• Work involves standing, talking, hearing, using hands to finger, handle, feel or operate objects, tools, or controls and reaching with hands and arms.
• The employee is frequently required to walk (10%), sit (5%), climb (10%), balance (5%), stand (15%), stoop (5%), kneel (5%), drive (20%), reach (10%), and smell (5%).
• The employee must frequently push, pull, lift (10%) and/or carry up to 100 pounds and occasionally push, pull, lift and/or carry up to 100 pounds.

Skill

• Ability to operate some of the listed tools and equipment.
• Ability to perform heavy manual tasks for extended periods of time.

Work Environment

• While performing the duties of this job, the employee regularly works in inclement weather conditions.
• The employee frequently works near moving mechanical parts and is frequently exposed to wet and/or humid conditions and vibration.
• The employee occasionally works in high, precarious places and is occasionally exposed to fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock.

Benefits

• Equal Opportunity Employer.