Fiber Construction and Splicing Manager

Responsibilities

• Review job folders, blueprints, engineering plans, and project specifications.
• Cook with project managers and schedulers to plan work and assign tasks.
• Ensure all permits, safety documentation (JHA, toolbox talks), and equipment are ready before site arrival.
• Develop methods, guidelines, and policies to facilitate efficient completion of work.
• Assemble, lead, and mentor crews of technicians, laborers, and splicing personnel.
• Assign tasks based on skill levels and project needs using scheduling software.
• Oversee the scheduling and training of fiber splicers, construction teams, and contractors.
• Monitor daily progress, adjust plans as needed, and resolve escalated issues.
• Enforce safety protocols and conduct daily safety briefings.
• Serve as the primary contact for technical, construction, and splicing issues.
• Interface with customers, property owners, inspectors, and the Engineering Group.
• Provide daily production reports and updates to project managers.
• Track crew time, equipment usage, material inventory, and complete all related administrative paperwork.
• Ensure quality of work performed by all teams and contractors.
• Promote the sale of services and products permitted by the company.
• Contact customers face-to-face to notify them of work being performed and when service is restored.
• Communicate company policy and bill customers when appropriate.

Requirements

• High school diploma or equivalent (required).
• 5+ years of experience in fiber optic or utility construction and splicing (required).
• Previous backbone or carrier-class fiber splicing experience (required; splicing test may be conducted).
• Prior supervisory/management experience (required).
• Valid state driver’s license with satisfactory driving record; CDL preferred; ability to drive manual gear shift vehicles.
• Ability to read and interpret construction plans, prints, and vendor specifications.
• Strong knowledge of fiber optic installation, splicing techniques, and safety standards.
• Ability to use a laptop/PC and multiple software interfaces (Sitetracker, Vetro, MBS, Samsara, Hub Spot, Excel, Adobe, ARC GIS, etc. beneficial).
• Must meet physical requirements (lifting up to 100 lbs, working aloft, entering confined spaces, perceiving wire cable colors).
• Willingness to travel and work in various weather conditions.
• Excellent communication and organizational skills.

Qualifications

• Directional drilling and excavation/earthmoving experience (preferred).
• Fiber splicing and testing experience (preferred).
• Familiarity with underground and overhead utility construction (preferred).
• Experience with ADSS cable installation and energized space work (preferred).
• Proficiency in construction management software and web-based email (preferred).
• Experience with inside cable installation, repair, and maintenance of telecommunication systems and equipment (preferred).