Ferrari Silicon Valley - Receptionist

About the role

indiGO Auto Group is seeking a full-time Receptionist to join their team at Ferrari Silicon Valley. This position offers a chance to work in a supportive and dynamic environment with state-of-the-art facilities and comprehensive benefits.

Responsibilities

• Answer all incoming calls and direct them to the appropriate department or staff member.
• Clearly communicate caller and customer inquiries to the appropriate party.
• Welcome visitors to the showroom and warmly acknowledge and greet walk-ins.
• Offer assistance and drinks in the customer lounge and breakroom.
• Maintain showroom appearance, including the customer lounge, configurator room, and reception area.
• Take inventory of supplies and restock or order as necessary.
• Distribute mail and create UPS labels.
• Book Atelier/Tailor-Made appointments and Factory Tours.
• Engage with service clients and orphan owners via phone and email, handling scheduling, data collection, event RSVPs, and service follow-ups.
• Perform clerical duties such as filing, photocopying, and other support tasks.
• Scan Service RO's and send out marketing materials.
• Provide new car invoices and assist with marketing activations.
• Perform other duties as assigned by management.

Qualifications

• Positive attitude.
• Professional appearance and warm, engaging demeanor.
• Ability to communicate verbally and in writing.
• Ability to multitask effectively.
• Willingness to submit to a drug test and criminal background check.
• Valid driver’s license.

Pay

The pay range for this role is $23.00 - $25.00 per hour.

Schedule

Details on the schedule will be provided upon hire.

Benefits

• Comprehensive insurance plans.
• 401(k) with match.

Benefits

This position offers a supportive and dynamic environment with state-of-the-art facilities and comprehensive benefits. It includes a positive attitude, professional appearance, communication skills, multitasking abilities, willingness to undergo background checks, and a valid driver’s license. The pay range is $23.00 - $25.00 per hour, and the schedule details will be provided upon hire. Additionally, the benefits package includes comprehensive insurance plans and a 401(k) with match.